Sales Operations Support Intern

The Red Hat Business Operations team is looking for a highly motivated and analytical Intern to join our Latin America (LATAM) Reporting and Analytics team in Sao Paulo, Brazil. In this role, you will help us to provide the highest quality data to our stakeholders by delivering accurate, reliable, and comprehensive information.

What you will do:

• Support LATAM reporting and analytics team

• Update and process data in our recurrent reports

• Maintain and enhance the existing reports

• Support the weekly forecast process

• Build reports and dashboards in CRM (RHSC)

• Analyze continuously the existing processes and systems

• Create new, and improve processes using our technology

• Analyze business practices

• Support the Business Operations Analysts in the CRM (RHSC)

• Oversee monthly and quarterly processes including data manipulation and reconciliations

• Communicate closely with other functional areas, including Finance, Partner Ecosystem, Marketing, Sales and Services teams

• Investigate ways to improve reportings and processes 

• Track the team's open tasks, and following them up with the Business Operations Analysts

What you will bring:

• Bachelor's degree ongoing, preferably in economics, statistics, mathematics, engineering, business administration, or a related field, with graduation at least in 202

• Background using Sales Cloud or other customer relationship management tools (CRM) or Office systems (spreadsheet, word, and presentations tools)

• Excellent spreadsheet (Google Sheets, Excel, LibreCalc), and presentation management

• Excellent communication and interpersonal skills; demonstrated experience communicating value, progress, and status of sales business to required stakeholders and different audiences

• Great interpersonal skills with the ability to work as part of a team, while demonstrating flexibility, accountability, and initiative

• Effective written and verbal communication skills in in Portuguese and English; Spanish language is a plus

• SQL, Python, VBA

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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