Senior Manager, Operations – Customer Data and Identity

(USA) Main Home Office Building AR BENTONVILLE Home Office, United States

Full Time Senior-level / Expert USD 90K - 234K

Walmart

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Posted 3 days ago

Position Summary...

We are seeking a Senior Manager of Operations, for the Customer Data and Identity team. This role is responsible for driving operational excellence, ensuring alignment across the organization, and facilitating the execution of business priorities. The ideal candidate will possess exceptional organizational and leadership skills, with a strong focus on managing the cadence of key meetings, decision-making processes, and cross-functional initiatives.

What you'll do...

Strategic Planning & Execution:

Collaborate with the leadership team to develop and implement strategic objectives.
Translate strategic goals into actionable plans and ensure consistent progress.

Rhythm of the Business Management:

Establish and maintain the operating cadence of the organization, including executive reviews, planning sessions, and business updates.
Drive agenda setting, goal tracking, and follow-ups for leadership meetings.
Ensure timely and effective decision-making by providing relevant data and insights.

Operational Excellence:

Monitor key performance indicators and operational metrics to assess organizational progress.
Identify and address gaps in operational effectiveness.
Lead cross-functional projects that drive business impact.

Stakeholder Management:

Act as a liaison between the executive leadership team and key internal and external stakeholders.
Facilitate effective communication and collaboration across departments.

Advisory Support:

Provide counsel and thought partnership to the [Executive Leader] on business priorities and challenges.
Prepare briefings, reports, and presentations for executive-level discussions.

You’ll sweep us off our feet if… 

You are a good communicator and can write
You are passionate about solving complex challenges.
You are data-driven in spirit and execution.
You can influence and build consensus by bringing thorough business analysis, both qualitatively and quantitatively.
You are good at managing business programs, keeping things on track and elevate where needed
You have domain knowledge in retail, eCommerce, and technology.
You thrive in complex and matrixed organizations.

Qualifications 

Bachelor's degree required.
Ideally 3+ years of experience in retail, store, or Omni environment.
5+ years developing product strategy and managing product development in corporations
Strong and proven ability to influence internal stakeholders

The Customer Data & Identity organization is enabling Walmart to better understand who the Walmart customer is. At the same time, we are ensuring streamlined processes, security, scalability, regulatory compliance and best in class customer experience.

Benefits & Perks:
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Hoboken, New Jersey US-10279:The annual salary range for this position is $108,000.00-$216,000.00

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Sunnyvale, California US-08479:The annual salary range for this position is $117,000.00-$234,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.