Data Insights Specialist (Fixed-term)

The Role

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centered appliance brand.

The Data Insights Specialist plays a crucial role in leveraging key data assets to derive insights and facilitate actions. You’ll guide the measurement strategies and reporting for globally integrated marketing programs, ensuring alignment with the overall marketing and communications objectives. Collaborating with global markets to understand their digital data needs and support them with reporting and insights to drive their business outcomes. You’ll also support digital design and development through understanding of key customer journeys and behavioural trends as well as implementation of customer data driven insights across markets.

Your main responsibilities:

• Ownership of tracking and measurement for the organisation with tools such as Google Tag Manager and GA4 – You must be confident in implementing and debugging tags and other advanced tracking tools.

• Identify data opportunities and strategies to leverage data assets to meet global business objectives.

• Collaborate with markets to define and measure key performance indicators of all digital channels and activity.

• Identify and interpret data for stakeholders, formulate insights, and successfully communicate actionable recommendations and implications to core teams.

• Unlock hidden opportunities within our dataset across the business by providing data-backed insights and strategies for marketing and digital operations.

• Provide comprehensive analysis to stakeholders monthly while addressing and supporting data queries from the various markets.

• Work collaboratively with a diverse group of stakeholders to create and manage cross-organisational integrated strategies.

What you’ll bring:

• Minimum of 5 year’s proven digital experience in a related area.

• Bachelor’s degree in Statistics, Economics, Marketing, Business Administration, or Data Science.

• Digital business knowledge and understanding of typical loyalty, retention, and digital KPIs/quantitative metrics.

• Proficient in Google Analytics and Excel. SQL, Python, Visual and Salesforce would beneficial.

• Excellent communication and eagerness to manage stakeholders at a variety of levels

What we offer

We can give you the rare opportunity to move into a large, complex global organisation headquartered in NZ, where you will gain wide exposure across the business. This role has diverse and exciting challenges and the chance to continually learn and develop.

Along with a competitive salary, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products, life & disability insurance, discounted medical cover, access to our superannuation scheme, access to our leading Whanau/Family leave offering, our subsidised staff café, and free car parking when you are on-site. 

All this, coupled with great leadership and backed by a world leading heritage brand that is consistently ranked as one of New Zealand’s most Trusted Brands… year after year.

https://www.trustedbrands.co.nz/results/

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Fisher & Paykel is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.