Analytics Centre of Excellence Intern

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada.

About the workplace

Analytics Centre of Excellence (ACE) at Vancity is a force for change. Our mandate is simple – we leverage our data with actionable insights that help our leaders make stronger decisions. We use a deeply human approach – telling stories in the language of our stakeholders with a proactive and predictive lens. We don’t rely on complex charts; we focus on the ‘so what’ of every question and insight to deliver value. We work collaboratively with our colleagues to serve our members and our business.

As an intern with our Analytics Centre of Excellence team, you will accelerate the development of how insights are developed, shared, and applied across our business. You’ll work on a variety of ad hoc requests exploring how we can best utilize our data and share the impact of insight across the organization in a human, actionable way.

We are looking for 3 interns for a 4-month contract beginning May 2025, that will support data analysis including Machine Learning, Member Experience, and Finance Transformation.

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work in-office at least once a week.

A typical day would involve:

• Support our efforts to educate the wider business on analytics best practice, develop engaging thought leadership.
• Support our Data Utilization strategy to grow data literacy and stewardship across the organization, diagnose business-critical data points, and explore opportunities for data improvements that will bolster decision-making.
• Explore our data set to build out ad hoc insights to challenge conventional assumptions, invalidate hypotheses, and unearth new insights of interest. This will include developing insights for the purpose of provoking thought and educating stakeholders on the potential use cases for strategic insight, data utilization and advanced analytics in our organization.
• Support early thinking on long-term advanced analytics work around member engagement, life-time value and predictive modeling of the membership base.
• Humanize insights from data by crafting narratives with analysis and a clear ‘so what’ with measurable recommendations.
• Design and deploy high-performance data processing jobs with reliable data validation, monitoring, and logging practice. Collaborate with data scientists and strategic insights analysts to build and maintain scalable, high-performance solutions.
• Meeting with business stakeholders, doing data discovery, completing insight work, creating visualizations to deliver nuggets of actionable insights and deploying, maintaining, and supporting data and analytics jobs.

You have:

• Currently a 3rd,4th, or 5th year student in a post-secondary program studying Mathematics, Statistics, Physics, Computer Science, Economics, Finance, or other quantitative fields. Master’s students are also welcome to apply.
• 1 – 2 years of experience in analytics
• Working level statistical skills, including regression, time series, champion/challenger testing, and decision tree modeling
• Strong data mining skills
• Ability to access complex data sources, explore data resources, clean and compile data to provide analytical driven solutions to real business problems
• Proficiency with MS SQL, R, Python, Power BI, and Tableau
• Excellent analytical thinking capability, skilled at translating business problems into analytical questions and summarizing data to reach conclusion
• Good communication skills, with a strong ability to explain complex ideas to broader audiences using non-technical language
• Good presentation skills and are able to organize information and present analytical result in an efficient manner

Bonus points, if you have:

• Experience in building case studies
• Experience in data story-telling and visualization
• Experience in banking or financial institutions

You are:

• Comfortable with ambiguity
• Curious
• Proactive
• Able to contextualize output in the language of your business stakeholder

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is an hourly rate of $29.00 to $33.00. The offered salary may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity.

Posting Deadline: Monday, April 7 at 4:00pm

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.  
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.