AI Engineer

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.

AI Engineer (DSCAA)

• Permanent role
• Sydney based 

How will I help?

The role works within delivery squads focusing on building and operationalizing AI applications and ML models that will further enhance our service and product offerings. 

The role will be responsible for designing, developing, and deploying machine learning models and gen-ai agentic applications that solve complex problems and enhance our products and services. This role will work closely with data scientists, software engineers, and product managers to integrate machine learning solutions into production systems. 

Role responsibilities include:

• Design and implement machine learning models and algorithms to address business challenges.
• Preprocess and analyze large datasets to extract meaningful insights.
• Implementation of data processing patterns, pipelines and APIs for batch, real-time and streaming, 
• Implementation of Gen-AI solutions using various frameworks, prompting techniques, RAG patterns, fine tuning and testing of LLM & Gen-AI applications,
• Deploy machine learning models into production environments and monitor their performance.
• Collaborate with cross-functional teams to integrate Gen-AI, machine learning or hybrid solutions into products and services,
• Stay up-to-date with the latest advancements in Gen-AI, machine learning and big-data processing and apply new techniques to improve existing models, 
• Document code, processes, models, and experiments to ensure reproducibility and knowledge sharing.
• Troubleshoot and resolve issues related to model performance and deployment.

What’s in it for me?

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

• Tertiary qualified in Computer Science, Engineering, Mathematics, or a related quantitative field.
• Proven experience in machine learning (ML), including model development and deployment.
• Knowledge of statistical analysis and data visualization techniques.
• Deep experience with cloud platforms (AWS, GCP, Azure) and containerisation technologies (Docker, Kubernetes).
• Understanding of software development best practices, including version control (Git) and CI/CD.
• Excellent problem-solving skills and attention to detail.
• Advanced programming skills in Python and familiarity with ML libraries such as TensorFlow, PyTorch, or scikit-learn.
• Familiarity and practical experience designing Gen-AI application using applicable patterns, e.g. prompting, agents based, using frameworks such as LlamaIndex, LangChain, AutoGen, DSPy, etc. 
• Experience with big data technologies like Hadoop, Spark, or similar for data processing and feature engineering, plus A/B testing and experimental design.

This role is part in the UNITE program will be Westpac’s biggest transformation project ever. It is a business-led, tech-enabled transformation - delivering simplification and benefits for our customers, employees and shareholders.

A major priority for the Group over the next 3 to 4 years, UNITE is about delivering ‘one best way’ to make our processes, systems and tech simpler so we can deliver a better experience for customers, make things easier for our people, and reduce risk for generations to come.

What’s it like to work there?  

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.   

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. 

We’ll empower you to shape your career path.  Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

Hear from some of our people and their experiences working with us.

How do I apply?

Start here. Just click on the APLY or APPLY NOW button.

At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?
 

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au

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