Administrative and Data Manager, Maine Small Business Development Center

The Maine Small Business Development Centers (SBDC) at the University of Southern Maine is seeking an Administrative and Data Manager to oversee client service delivery; ensure data integrity and provide data analysis; manage stakeholder reporting; and enhance operational and administrative processes. 

Maine SBDC program helps build and strengthen small businesses through no-cost business advising, training, and educational resources. As the Administrative & Data Manager, you will play a vital role in supporting our team of business advisors and ensuring the program operates efficiently and effectively to serve local businesses across Maine. Additionally, this position works closely with leadership to identify opportunities for program improvement. As a key member of the team, you’ll provide valuable insights and play a crucial role in maintaining seamless program operations.

We’re seeking a detail-oriented candidate with strong interpersonal skills, critical thinking ability, and a natural curiosity for problem-solving. The ideal candidate is highly organized, adaptable, and able to work independently while managing multiple priorities. A passion or interest for small business is a plus. Experience with grant funding or working in higher education is also valuable in this role.

Join our dedicated team and contribute to Maine’s thriving small business community. Enjoy a hybrid work schedule, competitive salary, and excellent benefits while helping to shape the future of small business in Maine.

This full-time position offers an annual salary of up to $52,000 and is based on USM’s Portland Campus. This position works on a hybrid schedule with approximately two in-office days per week (subject to change). Additional in-person and travel may be occasionally required.

The University of Southern Maine offers highly competitive benefits for full-time and eligible part-time employees that includes (but is not limited to):

• 13 paid holidays plus earned vacation time and sick time.
• Health, dental and vision insurance.
• Low-cost short-term disability insurance and employer-paid long-term disability insurance.
• Employer-paid basic life insurance and supplemental life insurance.
• A tuition waiver program for employees and their spouse or dependent child(ren).
• A 403(b)-retirement plan with employer contribution.
• Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses.

To learn more, please review the Benefits Information Summary.  

The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond.  USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University. 

The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates diverse perspectives, enhancing teaching, learning, personal growth, and overall institutional achievement.  We welcome applications from candidates of all backgrounds who share our dedication to academic excellence and the enrichment of our community.

We are dedicated to our Service Promise, Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness. 

Required Qualifications:

• Bachelor’s degree with five years relevant professional office experience.
• Excellent organizational, communication and interpersonal skills, and ability to prioritize multiple tasks 
• Data management experience using databases, word processing, spreadsheets and accounting software programs 
• Experience working with adult learners

Preferred:

• Knowledge of small business operations and issues
• Working knowledge of adult learning techniques
• Experience in working with grant and contract-funded projects 
• Experience in working within institutions of higher education 

License/Certifications:

• Ability to provide own transportation (fully-insured vehicle), provide proof of a valid driver’s license, and compliance with Maine law regarding vehicle insurance.     
   

To apply, click on the ‘Apply Now’ button below or visit our USM Careers Page and submit the following:

• Cover Letter
• Resume/Curriculum Vitae
• Finalist candidates will be asked to provide a list of the names and contact information for references.

For full consideration please submit all required materials by April 6, 2025.  

We are not able to consider applicants who require Visa sponsorship support.

Appropriate background screening will be conducted for the successful candidate.

Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish, and distribute an Annual Security Report (ASR), and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. View the University’s Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please email or call 207.780.4035.

EEO Statement:

The University of Southern Maine is an EEO/AA employer and is committed to nondiscrimination. For inquiries regarding non-discrimination policies, please contact the Office of Equal Opportunity and Title IX Services, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226.  TTY 711 (Maine Relay System)