Director, D&Ai Data Operations, Global & Sector programs Support

Overview

Director, D&Ai Data Operations, Global & Sector programs Support

Responsibilities

• Visionary Director, Data Operations, to lead our growing data organization. In this role, you will play a pivotal role in maintaining the data pipelines & corresponding platforms (on-prem and cloud). You will be working with teams across globe handling Data programs.
• Lead and manage the end-to-end data pipeline operations, governance, reliability, and performance optimization on Microsoft Azure. This leadership role requires deep expertise in Azure Data Factory (ADF), Azure Synapse Analytics, Azure Databricks, real-time streaming architectures, and DataOps methodologies
• The ideal candidate will be responsible for ensuring the availability, scalability, automation, and governance of enterprise data pipelines supporting analytics, AI/ML, and business intelligence.
• Lead and manage large-scale DataOps programs, ensuring alignment with business objectives, data governance standards, and enterprise data strategy.
• Oversee the implementation of real-time data observability, monitoring, and automation frameworks to enhance data reliability, quality, and operational efficiency.
• Develop program governance models and execution roadmaps to drive efficiency across data platforms, including Azure, AWS, GCP, and on-prem environments.
• Ensure seamless integration of CI/CD, data pipeline automation, and self-healing capabilities across the enterprise. Partner in building the next generation D&A platform(s), and leading a high-performing data operations team
• Lead and manage the full people, process and technology driven Data & Analytics platform technology strategy and cultural shift for PepsiCo IT to a world class data first organization working across all Sector S&T.
• Champion of PepsiCo’s Data & Analytics program and platform management supporting large scale global data engineering efforts partnering across S&T organization
• Support Data & Analytics Technology Transformations to provide full sustainment capabilities across the PepsiCo Data Estate, including data platform management automation of proactive issue identification and self-healing abilities.
• Drive automation in DataOps, including CI/CD for data pipelines, automated testing, and version control using Azure DevOps, Terraform, and Infrastructure-as-Code (IaC).
• Partner with Data Engineering, Analytics, AI/ML, CloudOps, and Business Intelligence teams to enable data-driven decision-making.
• Act as a strategic liaison between IT, business leaders, data stewards, and compliance teams to ensure DataOps aligns with regulatory and security requirements.
• Present program updates, risk assessments, and DataOps maturity progress to senior executives and key stakeholders.

  E2E Data operations and sustain – Testing and monitoring process to support global products and projects (cross sector) in partnership with Data Engineering teams.

• Data capture, Data Storage, Integration, Governance and Analytics responsibility in collaboration across organization.

• Day to Day – Data products support, service-level agreements (SLA), and clear definition to meet business demand. Engage with SME’s.

• Partner in work Intake process and Agile management process for data platform teams. Lead strategy and direction and drive excellence for PepsiCo customers.

• Actively manage Senior/Executive level relationships up to CEO.

• Strategic: Rapidly create and manage automation-based and structured processes.

• Collaborate with cross-functional teams to identify and resolve issues related to cloud infrastructure and data services.

• Develop and automate operational policies and procedures. Establish crisis management functions that ensure world class time to mitigate for service outages and incidents.

• Lead SRE initiatives, Manage 24X7 support team with on call rotation – response to, mitigation of, root cause analysis and corrective actions.

• Develop and maintain strong relationships with the customer audience. Leverage your skills such as active listening, problem-solving, and being transparent to address difficult customer situations requiring you to set and manage customer expectations while maintaining a trusted customer.

• Enable a customer obsessed environment where team members can relentlessly champion and advocate for our customers.

• Build a team culture that thrives on customer obsession.

• Work collaboratively with wider PepsiCo colleagues to ensure your customer is delighted with their Azure cloud experience.

• Attract and build a diverse, high-performing team with capabilities needed to achieve current and future business objectives.

• Remove barriers to agility and enable the team to shift priorities quickly without losing productivity.

• Develop the appropriate organizational structure, resource plans and culture to support the business objectives and customer deliverables.

• Leverage your technical and operations expertise in cloud and high-performance computing to establish a solid understanding of the business, customers need, and ability to earn trust in relationships.

Compensation and Benefits:

• The expected compensation range for this position is between $125,900 - $249,900.
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
• Bonus based on performance and eligibility target payout is 25% of annual salary paid out annually.and an additional target payout of 10% of annual salary is paid out over 3 years following the end of the performance period.
• Long term incentive equity may be awarded based on eligibility and performance.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

• 15+ years of technology work experience in a large-scale Global organization – CPG preferred.
• 15+ years of experience working in Data& Analytics field.
• 15+ years of experience working within a cross-functional IT organization.
• 8+ years of experience in leadership/management experience.
• Excellent Communication: must have the ability to empathize with customers and convey confidence.
• Able to explain highly technical issues to varied audiences.
• Able to prioritize and advocate customer’s needs to the proper channels.
• Take ownership – Make it happen – Delight the customer.
• Customer Obsession: Passion for customers and focus on delivering the right customer experience.
• Growth mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
• Experience in a leadership role in technical support for mission critical solutions in a Microsoft Azure environment.
• Site Reliability Engineering experience with modern site reliability practices including automated remediation of issues, or improved scalability, etc.
• Experience driving Operational Excellence in operating large complex mission critical solutions.
• Significant experience in delivering large scale operational services in a complex-change environment.
• Ability to create strategic plans spanning multiple time horizons and across multiple partner Teams.
• Ability to build cross-functional relationships through trust, respect, and partnership.
• Ability to discern perceived differing priorities between the business and IT, and identifying a path forward that is mutually beneficial.
• Experience in driving consensus around and across virtual teams and multiple functions through clear communication of vision and objectives, thorough planning, effective execution, and realization of desired benefits.
• Track record of consistently delivering excellent results in challenging and/or transformational environments.
• Experience working across the PepsiCo organization, ideally with multi-country or global implementation experience involving data.
• Knowledge of some of the key concepts around master data management, data standards, analytics, and digital transformation.
• Strong knowledge and understanding of data acquisition, data catalogues, data standards, and data management tools.
• Strong Communication Skills/Able to Persuade/Influence Others at all Organization Levels and the ability foster lasting partnerships.

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Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

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