Core Ops Data Integrity Reviewer(Quality Control) - Ops Associate

Core Ops Data Integrity Reviewer(Quality Control) - Ops Associate

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC or Richmond, VA.

Capital One CML Core Operations is looking for candidates to support the growing Data Integrity team. The team validates deals that our closing and booking partners book and fund. The primary function of the DI team is to minimize the risk to the bank and the customer while ensuring that commercial closing is audit ready. The role includes analyzing credit agreements and comparing the information to the bank's loan system. The associate is responsible for making sure all data points are accurate and communicating with our closing and booking partners. The ability to learn quickly and to adapt to change are critical skills to the role. Applicant will possess exceptional communication skills. Additionally, the ability to clearly convey intricate concepts and issues in a concise way; as well as work collaboratively among stakeholders to help facilitate ongoing change management. Knowledge of agented deals, credit products and complex documents preferred.

Job Responsibilities:

• Review complex loan documents

• Ensure documentation accurately reflects the intentions of the credit action

• Facilitate teamwork

• Solid knowledge required for the role and pursues gaining new knowledge when required.

• Positively accept change and engage productively with the team and relevant stakeholders.

• Ensure transactions are closed in compliance with the Bank’s loan policy

• Demonstrates ability to balance required regulatory and policy requirements when making decisions

• Resolve issues identified during the review process and use judgment to involve the manager

• Develop, design, and follow inter-departmental controls and risk reducing processes.

• Maintain accuracy and borrower satisfaction as the singular priority

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that is not supplied via cellular data or hotspot 

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP) 

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page

• Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements:

• Candidates must live within approximately 50 miles of one of the hub locations based in 28203 or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice. 

 Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 1 year of experience in banking or financial services

• At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)

Preferred Qualifications:

• Bachelors degree or military experience

• 2+ years of Commercial Loan Closing or Servicing experience

• 2+ years of Loan Syndication experience

• 2+ years of experience with Advanced Commercial Banking System (ACBS)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Charlotte, NC: $64,700 - $73,900 for Ops Associate

 

Richmond, VA: $64,700 - $73,900 for Ops Associate

 

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).