Senior Manager, Credit Risk

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location:

500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

When you hire great people, great things can happen. 

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

*Our hybrid model requires this role to be in office 4 days a week with flexible working hours at our Bathurst/Lakeshore location.*
 

Reporting to Senior Director, Credit & Collections, the Senior Manager, Credit Risk is responsible to partner with stakeholders to develop, manage and monitor credit risk strategies for various decision areas (i.e. credit line / overdraft, risk based pricing, overlimit authorizations, etc); to support business objectives while minimizing credit losses.

What you'll do:

• Provide leadership and direction on credit risk strategies involving our PC Mastercard and PC Money Products, which include but not limited to credit limits, APR pricing strategies and Overlimit Authorization strategies. Lead the team to optimize opportunities and refine strategies by using quantitative analysis to monitor their effectiveness. 
• Recommend changes to risk strategies and partner incentive campaigns based on analytical findings and strong economic analysis. Champion policy or strategy recommendations to Senior Management.
• Build, guide and retain best in class analytical talent by stimulating engagement and cultivating skills.
• Ensure compliance and audit requirements/documentations are created, maintained, and oversight abilities are continuously improving.
• Foster relationships with internal and external partners; collaborate with other business units to ensure that Credit Risk interests are addressed in business initiatives.
• Be the subject matter expert for systems (e.g. TSYS / TRIAD / Strategy Director) and point person from a Risk perspective on the strategy decision areas.
• Represent Credit Risk on cross-functional strategic projects to drive change within the organization and champion industry best practices.
• Prioritize projects and ensure that strategies are implemented on time and on schedule, ensuring proper communication and roll-out to operations.

What you bring:

• Post-Secondary education or equivalent experience in a quantitative field preferred (Economics, Business Administration, Statistics, Mathematics, Computer Science, or Operations Research).
• Minimum of 5 years progressive experience analyzing credit card data, implementing credit risk strategies and making strategic recommendations to senior management.
• Strong business fundamentals, knowledge of P&L reporting and the credit card life cycle.
• Experience with adaptive control systems (e.g. ACS, TRIAD, Strategy Manager, Probe, , etc).
• Knowledge of book of record processing systems (e.g. TSYS / Tenemos).
• Proficiency with Python / Google Cloud Platform (GCP) and/or SAS and Microsoft Office suite of products is required; additional experience with Knowledge Studio and VBA, Oracle or SQL-based data manipulation tools would be an asset.
• Strong leadership, business acumen, and partner management skills.
• Strong people development and coaching skills to develop the next generation of leaders
• Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentations.
• Proven analytical and conceptual thinker who can adapt to a rapidly changing environment.
• Results oriented. Demonstrated ability to effectively manage multiple projects and priorities simultaneously.

Come and join a winning team who demonstrates innovation, energy, creativity and vision.  We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.  We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Number of Openings:

1

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.