Business Lending Data Analyst

Your role & work environment

As part of the development towards a “More Digital- and Data driven Bank”, ING is renewing the data management capabilities globally.

As a data analyst in Business Lending, you work on a daily basis with (cross-border) colleagues having different expertise in self-steering feature teams (squads), contributing to the objectives of the tribe Business Lending which are supporting the business overall. These objectives are challenging, as regulatory and risk requirements are strengthening, client expectations are changing and there is a continuous pressure to increase efficiency.  Within this context, you contribute to the design of an efficient and customer-oriented value proposition thanks to an extensive use of data analytics, but also including products and services, harmonized when possible between Belgium and the Netherlands. You will cover several customer segments from self-employed to mid-corporates.

Your key responsibilities

• Develop and automate Management Information reports (1) enabling the senior leaders to make appropriate decisions or (2)  helping the bank to follow-up it’s compliancy against regulations or internal policies.
• Translating the bank and tribe strategy to concrete initiatives within the scope of your squad
• Analyzing the feasibility and the value of opportunities
• Evaluating our way of working with the aim to continuously improve
• Liaise with Customer Journey Experts to ensure reporting & data quality requirements are covered as from the design of the process.
• Actively participating and taking initiative to improve the collaboration between different stakeholders and colleagues in other teams
• Understanding and applying business principles and ensure compliancy with external regulation and internal minimum requirements

We are looking for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a Business Lending Data Analyst you will also need:

• To be customer driven and focused, loving to collaborate with different people, ready to explore
• An entrepreneurial attitude – taking initiative and making things happen, manage and solve problems with the support of senior colleague
• To act as process owner in the business lending domain with the support of a more senior colleague
• To be interested in innovation in the domain, experiment by challenging existing trends, be curious
• To manage projects involving one or 2 stakeholders with the support of a more senior colleague
• affinity with data and good analytical skills, previous experience with data management/analysis
• Knowledge of reporting software such as SAS Enteprise Guide, SAS Visual Analyics, PowerBI, Cognos, …
• Planning & organizational skills and ability to develop them with coaching
• Clear communication skills : written and oral, be able to adapt your speech to the audience with the help of a more senior colleague
• Previous experience in a (credit) risk oriented role is a plus
• Knowledge of business lending products/services is recommended
• Fluent in English and Dutch or French
• Master degree or Bachelor degree with relevant work experience (e.g. Business Analyst, Data Analyst, .. )