2025 IP2TIS Intern - Taxonomy, Knowledge Management, Information Science

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

Our  Global Internship Programme in Innovation & Sustainability (#IP2TIS)  offers a unique opportunity for passionate individuals to gain hands-on experience in the pharmaceutical industry while making a positive impact on the world.

Are you ready to join a global network spanning 20+ countries, where bright minds collaborate to tackle real-world challenges in Innovation & Sustainability? Do you want to work on impactful projects, shape the future, and drive change from within?

The Opportunity:

You will be joining the Product Development Knowledge Management (PDKM) team within Digital Strategy and Enablement, which is dedicated to fostering a culture of continuous learning and knowledge sharing. Our team has implemented an extensive knowledge Management Ecosystem comprising innovative Products, robust Services, and dedicated Supporting Organizations. This ecosystem is designed to enhance our organization's capabilities in collecting, organizing, and sharing knowledge across various groups and teams.

One of our key products is the Roche Digital Workspace, a next-generation employee experience platform designed to simplify access to information, enhance collaboration, and support decision-making. With sophisticated search capabilities and dynamic content delivery, the Digital Workspace helps users easily find the knowledge they need when they need it.

In this internship, you will support ongoing efforts to strengthen content management, taxonomy, and search optimization practices within the Digital Workspace. Your work will help ensure that content is well-structured, accurately categorized, and easily findable, laying the foundation for a more effective knowledge-sharing environment. You will also contribute to measuring the success of our initiatives by helping to collect user feedback and analyzing key performance indicators (KPIs) and search metrics.

• Taxonomy and Content Management Support: Assist with content audits, mapping, tagging, and categorization activities. Support taxonomy refinement efforts by analyzing content and suggesting improvement to categories and metadata. Help ensure content is properly indexed for improved searchability and user experience.

• User Feedback, Metrics and Search Analysis: Support the collection and organization of user feedback to inform continuous improvement. Assist in identifying, collecting, and reporting on metrics and KPIs related to content quality, search performance, and user engagement. Conduct basic search analysis to identify gaps or areas of improvement in the Digital Workspace search engine.

• Knowledge Management Support: Provide general research and analytical support on knowledge management topics, including content organization best practices. Contribute to exploratory work related to AI-powered knowledge management tools and search technologies. Support the team in reviewing data sources, assisting with preliminary analysis of search performance, or gathering insights to improve the user experience. 

Who You Are:

You are currently enrolled in a Master's studies at a university, in the field of Knowledge Management, Library and Information Sciences, Data Sciences, Computer Science and are interested in applying your knowledge in a modern working environment as part of an internship of at least 3 months and getting to know the pharmaceutical industry.

• You have an understanding of knowledge management, taxonomy management, and content management concepts and principles is required.

Preferred:

• Good communication and collaboration skills with an ability to actively engage and manage stakeholders, cultivate positive relationships, and address needs and concerns within a multi-functional team environment.

• Foundational applied knowledge on how and where Artificial Intelligence (AI), Large Language Model (LLM), and Machine Learning (ML) principles can be applied is preferred.

• Some knowledge in ML/AI related packages to build LLM powered applications (Langchain, LlamaIndex etc) is preferred.

• A growth mindset and demonstrates an eagerness for continuous learning.

Technical details:

• The start date for the internship is between 1st and 16th of July 2025

• Duration (3 to 4 months), work term (Full time) 

• Location: Based in Mississauga, Ontario.

• Our team follows a hybrid work structure (minimum 3 days in the office).

More information about the program you can find on go.roche.com/ip2tis_25.

Relocation benefits are not available for this posting.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche's truly innovative culture.

Roche is an Equal Opportunity Employer.