Professional Services Data Specialist

Description

The Role

Professional Services Data Specialist

About Trax

Trax retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Many of the world’s top CPG companies and retailers use Trax’s dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit www.traxretail.com.

The Role

The Data Specialist and be instrumental in supporting the Professional Services team with data needs; lead the successful setup of Trax solutions, finalize reporting requirements, and deliver the professional services developments to client satisfaction and acceptance. 

Responsibilities

• Translate reporting requirements into formats accepted by Trax service providers.
• Work closely with our customers and development teams to define, receive and run user acceptance tests on professional services deliverables.
• Ensure the implementation of the desired solution by collaborating with several internal and external parties (e.g.: R&D teams, support, QA, subject matter experts).
• Take responsibility for setup, configuration, maintenance of project reporting and KPIs including periodic analysis of related data items.

Minimum Qualifications

• Prior experience working with data in a technical environment. 
• Proficiency as an Excel user who is familiar with handling large databases and using advanced functions
• The ability to detect correlation and come to conclusions based on data
• Experience interpreting customer business needs and translating them into applications and requirements
• Strong analytical skills and attention to details
• Strong English communication skills
• Self-motivation and able to work either independently or within a team
• Your flexibility and willingness to work in a fast-paced work environment

Trax is committed to a diverse, inclusive, and equitable workplace where all team members, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. We are committed to a nondiscriminatory approach and maintaining an inclusive environment with equitable treatment for all.

Requirements