Field Solutions Architect Manager, GenAI, Google Cloud

Minimum qualifications:

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  
• 10 years of experience working in a cloud computing environment, or equivalent experience in a technical customer-facing role.
• 2 years of experience managing a technical team in a cloud computing environment or customer-facing role.
  
• Experience in Artificial Intelligence applications (e.g., deep learning, natural language processing, computer vision, or pattern recognition), applied machine learning techniques, or using OSS frameworks (e.g., TensorFlow, PyTorch).
  
• Experience building ML solutions and developing applications using AI frameworks.
  

Preferred qualifications:

• MBA or Master's degree in Computer Science, Mathematics, or a related technical field.
• Experience serving in the capacity of a pre-sales, customer-facing field development manager.
• Experience with contact center technologies and platforms and building conversational applications.
  

Experience serving in the capacity of a pre-sales, customer-facing field development manager.

About the job

As a Generative AI (GenAI) Field Solutions Architect Manager, you will lead Google Cloud Sales teams to incubate, pilot, and deploy Google Cloud’s industry leading AI/ML and Generative AI technology at AI natives and innovators, large enterprises, and early stage AI startups. You will help teams operate efficiently and effectively with state of the art solutions using Google Cloud’s flexible and open infrastructure including AI Accelerators (e.g., TPU/GPU).

In this role, you will identify, assess, and develop Generative AI and AI/ML applications by applying key industry tools, techniques, and methodologies to solve problems. You will help customers leverage accelerators within their overall cloud strategy by helping run benchmarks for existing models, finding opportunities to use accelerators for new models, developing migration paths, and helping to analyze cost to performance. You will work closely with internal Cloud AI teams to remove roadblocks and shape the future of our offerings. You will navigate ambiguity, troubleshoot and find solutions, and learn quickly in a rapidly changing technology space.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Collaborate with Sales and Field Solution Architects (FSA) management to determine proper staffing levels to support business goals, establish job requisitions, and lead interview teams to fill open positions.
• Organize, train, and equip the FSA team. Assess FSA team’s go-to-market readiness, identify gaps in FSA preparedness, and build plans to ensure the FSA team is properly trained and equipped to perform in support of annualized business goals.
• Work with Google Cloud Sales team leadership to identify, qualify, and prioritize coverage for business opportunities. Participate in periodic opportunity review meetings providing insights to secure technical success.
• Work with the Sales Account team, customer support, product management, customer solutions, and development to resolve product problems affecting pre and post-sales customer satisfaction.
  

Organize, train, and equip the FSA team. Assess FSA team’s go-to-market readiness, identify gaps in FSA preparedness, and build plans to ensure the FSA team is properly trained and equipped to perform in support of annualized business goals.Work with Google Cloud Sales team leadership to identify, qualify, and prioritize coverage for business opportunities. Participate in periodic opportunity review meetings providing insights to secure technical success.