Sales Operations Data Management Specialist

JOB DESCRIPTION

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

Position Overview:

We are seeking a Sales Operations Data Management Specialist to manage our CRM system and ensure the integrity and accuracy of customer data across our platforms. The ideal candidate will oversee data ownership, reporting management, and data validation processes, ensuring comprehensive coverage of all accounts and seamless data integration.

Key Responsibilities:

CRM Management:

• Open and manage all Sold To and Ship To accounts promptly
• Support with a comprehensive Europe-wide data clean-up by reviewing all account and door-level information attributes
• Ensure 100% coverage of all active and prospective doors in CX360 to maintain a complete and accurate database

Sell-Out Data Roadmap & Implementation:

Report Management:

• Process all reporting efficiently through BPA & TE on a weekly & monthly basis
• Establish open communication with customers to ensure manual reports are sent consistently and promptly

Data Validation:

• Ensure data received from Wholesale Partners is accurate,and maintained
• Collaborate with BPA/TE/Hana/Tableau teams to troubleshoot issues and ensure data integrity across all platforms
• Ensure 100% of sell-out data is processed for monthly reports, covering all customer information and PC9's
• Conduct weekly checks of all reports against manual data submissions to confirm the accuracy of transmitted data

Data Integration and Enhancement:

• Identify and implement additional sell-out data connections to expand data reach and accuracy
• Conduct a full review of strategic and top accounts, collaborating with the Sales Team to develop a comprehensive target list
• Partner with BPA/TE to onboard new customers, maintaining positive customer communication throughout the onboarding process

Required Skills and Qualifications:

• Experience with CRM management, data analysis,reporting.
• Exceptional organizational skills with a keen eye for detail and data accuracy
• Effective communication and collaboration skills to manage relationships with our teams and external partners
• Ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment

Preferred Qualifications:

• Experience in the retail or wholesale industry with exposure to sell-out data processes
• Familiarity with EDI reporting systems and CX360 platform management
• Strong problem-solving skills and the ability to troubleshoot data inconsistencies efficiently

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

LOCATION

FULL TIME/PART TIME

Current LS&Co Employees, apply via your Workday account.