DevOps Engineering Enablement-Lead Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“Join our dynamic and forward-thinking Platform Engineering team at a world-class analytics company. Our solutions power critical decisions in fraud, risk, marketing, and customer management for thousands of businesses worldwide. As part of this team, you’ll design and develop resilient, scalable services and automation pipelines, ensuring an outstanding developer experience and accelerating innovation across the organization.” – Sr. Director, 1ES Engineering 

What You’ll Contribute

• Platform Services: Collaborate with cross-functional teams to architect, build, and maintain platform services that provide reliable, scalable, and secure solutions.
• Automation & Integration: Develop and integrate automation tools and services, streamlining workflows and ensuring continuous delivery of software across multiple environments.
• DevOps Pipelines: Own and evolve CI/CD pipeline capabilities, championing best practices that optimize speed, quality, and reliability of deployments.
• Developer Experience: Innovate and implement tools, frameworks, and processes that enhance developer productivity, reduce friction, and improve self-service capabilities.
• Performance & Scalability: Identify and mitigate bottlenecks, optimize performance, and ensure high availability and fault tolerance across all services.
• Continuous Improvement: Stay current on emerging technologies and best practices in Platform Engineering, proactively suggesting enhancements and improvements for organizational benefit.
• Collaboration & Mentorship: Partner with diverse teams to share knowledge, provide technical guidance, and promote a culture of learning and growth.

What We’re Seeking

• Strong Platform Engineering Background: Proven experience designing, implementing, and managing highly available, scalable, and secure platform services.
• DevOps Expertise: Deep understanding of modern DevOps practices, including CI/CD, Infrastructure as Code (IaC), automated testing, and observability.
• Cloud & Containerization: Hands-on experience with public cloud providers (e.g., AWS), container orchestration (Kubernetes), and containerization technologies (Docker).
• Automation Proficiency: Skilled in scripting and configuration management (e.g., Ansible, Terraform, Crossplane) to drive efficiencies and reduce manual overhead.
• Programming Skills: Proficient in one or more programming languages (Python, Go, NodeJS, etc.) with a focus on building robust, testable code.
• Monitoring & Logging: Familiarity with tools such as DataDog, CloudWatch, Prometheus, Grafana, and best practices for monitoring, logging, and incident management.
• Collaboration & Communication: Excellent interpersonal skills to collaborate effectively with both technical and non-technical stakeholders.
• Educational Background: A Bachelor’s degree in Computer Science, or a related field (or equivalent experience).

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy