Data Governance and Sales Support Analyst

Business Unit:Global Distribution Operations

Reporting To:Director, Sales Operations

Shift:EMEA (1:30 pm - 10:30 pm IST) (India)

About Russell Investments, Mumbai: 

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302.7 billion in assets under management (as of March 31, 2024). Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai.

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

A Data Governance and Sales Support Analyst manages and maintains the organization's GTM data governance policies and procedures and retains the integrity of our CRM data. The primary role is to drive strategy, execution, and ongoing oversight of data governance projects and standards that support sales technologies' growth and scalability, including Microsoft Dynamics and/or Salesforce CRM.

This role targets individuals looking to leverage their experience to grow into a critical central figure within our Global Sales Operations team and with our internal stakeholders.

You will partner with key organizational stakeholders to develop a deep understanding of business needs, perform analysis, and execute solutions to transform the business through governance processes, technology, and policies.

Years of Experience

Minimum of 3 years of experience in Data Governance

Qualifications

• Bachelor’s degree required, preferably in Computer Science, Data Science, Analytics, or a related Information Technology/Engineering discipline

Responsibilities

Data Governance Responsibilities:

• Develop and maintain the organization's data governance policies and procedures.

• Help execute the data governance strategy to support the organization's strategic objectives - specifically around self-service 

• Ensure that the organization's data is managed and used in compliance with data privacy and security regulations.

• Create and maintain a data catalog, documenting the organization's data assets and use.

• Develop and enforce data quality standards and best practices.

• Collaborate with other departments and stakeholders to ensure data is used effectively and efficiently.

• Implements solutions to improve data quality for all data domains 

• Evaluating and assessing upstream solutions to reduce manual ad-hoc data requests flowing regularly into the sales operations inbox 

• Support projects that impact data migration and data governance 

Sales Data Support Analyst Responsibilities:

• Support Data transfers between third-party data sources and our CRM system

• Works with multiple technology teams to resolve and troubleshoot issues

Candidate Requirements

• Strong knowledge of and work experience with SQL or other querying languages used with relational databases is required

• Knowledge of technical system requirements and operational processes and procedures in an asset management, management consulting, financial services, or sales organization is a plus

• Experience with data, data architecture, modeling, trends analysis, and statistics

• Experience with data integration, system consolidation, data management, and business reporting

• Experience with CRM platforms such as Microsoft Dynamics and/or Salesforce

• Technical background with strong analytical, quantitative, problem-solving, and pattern-recognition skills

• Ability to be an influential member of a highly integrated team composed of both technical and non-technical members

• Ability to work independently and effectively on a team, with demonstrated entrepreneurial drive

• Excellent cross-group collaboration skills and the ability to influence stakeholders

• The ability to understand business questions/pain points and alleviate them with supporting data

• Ability to multi-task, deal effectively with ambiguity, change in business requirements, and self-prioritize under pressure

• Proactive and hard-working with strong professional accountability

• Exemplary verbal and written communication skills; high attention to data quality, detail, and accuracy

Core Values

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management

• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,

• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.

• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.

• Exemplifies our customer-focused, action-oriented, results-driven culture.

• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.

• Ability to act with discretion and maintain complete confidentiality.

• Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.

Visit us: https://russellinvestments.com/us/careers