AI engineer / AI product engineering

About us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform, helping telco operators launch and operate successful digital brands. Today, Circles is partnering with operators in 14 countries across 6 continents with the mission to deliver digital experiences to millions of people through our businesses.

With Circles.Life, our digital lifestyle brand established in Singapore, we empower and delight customers by offering digital experiences that go beyond traditional telco services. Circles.Life is powered by the same SaaS platform and go-to-market strategies developed by Circles, serving as a market-leading example of digital innovation and the future of telco. Circles.Life has earned numerous accolades over the years, including "Best Use of MarTech" at the CX Asia Excellence Awards and #1 in Singapore's Best Customer Service Award.

Circles also powers Jetpac, a leading innovator in travel technology and premium eSIM solutions that offers travellers seamless global connectivity in over 200 countries and innovative, hassle-free roaming experiences. Jetpac has set new benchmarks for travel connectivity, winning accolades such as Travel Product of the Year at the Asian Telecom Awards and Travel eSIM of the Year by International Business Times.

Circles is backed by global investors such as Peak XV Partners (formerly Sequoia), Warburg Pincus, EDBI, and Founders Fund – renowned institutions with a track record of backing industry-shaking innovators.

About the role

As an AI Engineer – Code Generation & Feature Building, you will lead the charge in scaling the business using AI, automation, and high-velocity execution. You will build and optimize AI-driven solutions that automate key aspects of our operations, allowing us to deliver impactful products and services to the telco industry at an accelerated pace. This is an incredible opportunity to be a core part of a team that will drive the business towards a big vision.

Key Responsibilities

AI-Driven Business Scaling: Develop and implement an AI-first strategy that enables Circles to scale to MRR $100M+ with minimal headcount. Use AI to automate processes, improve customer engagement, and accelerate revenue growth.

Product Ownership & Development: Own the end-to-end product lifecycle, from initial idea and concept to implementation and iteration. Drive AI-powered product features that meet market demands while minimizing resource consumption. Ensure that all developments are aligned with business goals and deliver maximum impact with minimal effort.

AI-Enhanced Automation: Lead the design and implementation of AI systems that automate critical workflows and eliminate bottlenecks, allowing Circles to operate efficiently with a small, high-impact team. Focus on enhancing speed and velocity through AI-driven automation.

Build Scalable AI Solutions: Design AI solutions that can scale rapidly, allowing Circles to expand without proportional increases in headcount. This includes leveraging machine learning models, AI-driven code generation, and automation tools to reduce manual tasks and improve product delivery time.

Rapid Prototyping & Experimentation: Lead fast-paced prototyping and testing of new ideas and solutions. Leverage AI tools to quickly build, test, and optimize new features and solutions that drive revenue and customer satisfaction. Speed is essential, and you’ll need to move quickly without compromising quality.

Cross-Functional Collaboration: Work closely with the product, business, and tech teams to ensure alignment between AI product developments and overall business goals. Translate high-level business objectives into technical strategies, while keeping an eye on the bottom line to ensure resource efficiency and business growth.

Continuous Improvement: Implement a continuous improvement mindset to identify and eliminate inefficiencies, optimize AI systems, and refine AI products for scalability and enhanced performance. You will continuously evaluate, iterate, and adjust strategies to ensure the business scales efficiently.

Qualifications and Experience

Proven Experience in Scaling with AI: Experience in AI development, machine learning, and automation, ideally in a high-growth environment. Proven track record of building AI-first products and automating key business processes.

Business Growth Experience: Experience in scaling a business (especially tech or SaaS) with an AI-driven approach. You’ve been a core part of building a company from series A to a $1bio+ revenue business.

AI & Automation Expertise: Strong experience in AI-driven automation, including code generation, machine learning, and automated product development. You’re comfortable working with tools like GPT, Codex, or similar to automate development processes.

High-Speed Execution: Experience building products with minimal resources. You can execute quickly and efficiently in fast-paced environments, using automation and AI to accelerate time to market and product impact.

Product Leadership: Proven ability to manage the product lifecycle from ideation to deployment, particularly in AI-driven environments. You’ve demonstrated an ability to innovate quickly, create product roadmaps, and take ownership of product outcomes with limited resources.

Entrepreneurial Spirit: Ability to work in a small, agile team and deliver maximum results with minimal overhead. You’re comfortable making decisions with high autonomy and owning outcomes.

Excellent Communication Skills: Strong communicator, able to explain complex AI concepts to both technical and non-technical stakeholders. You know how to align teams around shared goals, ensuring smooth execution.

What We Value at Circles

Speed & Velocity: We thrive on execution. You’re able to make rapid decisions, iterate quickly, and maintain focus on what drives growth with minimal resources. Efficiency is key.

AI-First Mindset: You’re obsessed with how AI can transform every part of the business. You understand that AI isn’t just a tool but a core part of scaling the business.

Ownership: At Circles, we take complete ownership of our work. This role requires someone who is ready to take full responsibility for both product outcomes and business impact. Your work will be key to scaling the business.

Ambition & Innovation: We are building a category-defining company. We want you to bring bold, innovative ideas to the table and push the boundaries of what is possible.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.