Senior Data Scientist

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HubSpot’s mission is to help millions of companies Grow Better. We believe data science (DS) and AI will allow our Go-to-Market (GTM) teams to more effectively serve our customers. We’re seeking a talented, experienced Senior Data Scientist to join our Data, Systems & Intelligence (DSI) team to support internal Sales and Customer Success (CS) clients through the delivery of scalable AI/ML and other data products. 

You will be joining a high-growth, high-powered team of Data Scientists, ML Engineers, and Analytic Engineers that deeply values intellectual curiosity, collaboration, and autonomy. You will have an enormous impact in a rapidly growing space–we’ve got big plans and want talented, passionate data scientists to help us achieve them. Successful candidates will need to work with stakeholders to deeply understand their business problems, creatively design data science based solutions, and lead the timely execution of the chosen plan. HubSpot was also voted one of the 100 best companies to work for in 2021, 2022, and 2023.

Objectives of this Role

• Build strong relationships with internal stakeholders, develop a deep understanding of their business problems, and act as a trusted advisor for AI solutions 
• Design and build machine learning and statistical models that improve the performance of HubSpot’s go-to-market teams
• Identify and mature data sources that will further data science and business analytics at HubSpot
• Use data to inform key business decisions and communicate findings effectively with senior leadership
• Experiment with Generative AI (LLM/RAG) as a potential solution
• Keep current with technical and industry developments

Role Responsibilities and Duties

• Partner with stakeholders and cross-functional teams to identify business problems, scope technical solutions, and build execution plans in a consultative manner
• Rapidly prototype solutions in an iterative manner, implementing user feedback throughout the development lifecycle
• Expert knowledge on a breadth of machine learning techniques (classical, deep learning, GenAI) and a thorough understanding of the best approach to use for a given situation
• Execute ad-hoc analytical experiments to rigorously test potential solutions and strategies, as well as identify potential business opportunities
• Define metrics which prove business value of deployed systems 
• Partner with Engineers to build systems in a scalable and reusable manner
• Query, organize, integrate and clean data from multiple sources including both structured and unstructured data
• Mature the data science practice at HubSpot by contributing to initiatives such as improving internal feature stores or building new infrastructure capabilities
• Evangelize and drive adoption of the various data and AI products that you develop
• Mentor more junior data scientists and analysts

Skills and Qualifications

• 5+ years experience in data science with multiple models deployed in an operational setting
• Expert level knowledge in SQL and python programming (experience with DBT a plus)
• Proficient using version controls systems (git/github)
• Experience measuring accuracy of Gen AI systems
• Ability to effectively communicate data science concepts and results to non-technical audiences
• Ability to use data to persuasively present to senior management to inform strategic decision making

Preferred Qualifications

• 2+ years of experience leading data science initiatives
• Experience using a deep learning python framework (tensorflow, pytorch, etc)
• Experience building natural language processing models
• Experience prompt engineering and working with large language models (LLMs)
• A continued curiosity for the understanding and implementation of new technologies, such as Generative AI
• Familiarity with customer success, sales, or marketing is a plus!

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

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