Head of Sales Channel Insights

• Leadership and Team Development: Hire, evaluate, and supervise a team of advanced data analysts. Provide guidance and training to develop their skills, set performance standards, review performance, and make informed compensation decisions.
• Strategic Data Projects: Oversee a portfolio of strategic data projects, ensuring data accuracy and generating insightful reports and dashboards. Partner closely with Sales leaders to shape strategies that drive efficiency, maximize revenue, and fuel innovation.
• Analytics and Reporting: Develop and refine capabilities such as book construction, segmentation, call summarization, incentive compensation, and various pilot initiatives. Translate analytic insights into actionable solutions for business partners.
• Operational Effectiveness: Collect, analyze, and communicate statistics related to daily business operations. Use findings to develop processes, procedures, and workflows to improve operational effectiveness.
• Cross-Departmental Collaboration: Build and maintain strong internal and external relationships to manage cross-departmental and cross-divisional data projects. Coordinate the resolution of operational problems and issues.
• Strategic Planning: Assist in developing short and long-term initiatives for the department to align with business strategies. Participate in business planning activities and develop budgets to determine feasibility and resource needs.
• Continuous Development: Support the team's continuous development to advance their technical skillsets and stay informed of industry innovations in analytics and tools.
• Product and Market Research: Define internal and external suite of products and custom analyses to meet stakeholders' needs for information and insights. Research and apply industry best practices and market trends.
• Special Projects: Participate in special projects and perform other duties as assigned.

Qualifications

• Minimum of ten years of related work experience.
• Proven leadership experience in Sales and Strategy teams.
• Strong technical skills with SQL, Python, and Tableau.
• Experience in Financial Services and Banking (preferred).
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
• Advanced Analytical Skills: Expertise in data modeling, statistical analysis, and predictive analytics.
• Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring timely delivery and quality outcomes.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders.
• Problem-Solving: Strong problem-solving skills with a strategic mindset to identify and address business challenges.
• Collaboration: Proven ability to work collaboratively across departments and with senior leadership to drive data-driven decision-making.
• Innovation: A track record of driving innovation and continuous improvement in analytics processes and tools.
• Industry Knowledge: In-depth understanding of market trends and best practices in sales analytics and data reporting.
• Leadership Development: Commitment to mentoring and developing team members to enhance their technical and professional skills.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.