BANAMEX - Customer Data Sr Mgr – (Kafka and Adobe) Personalization Tech Lead C13

The Data/Information Mgt Sr Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

• This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering
• Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes
• Role at this level usually has full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables
• May supervise day-to-day work of junior level employees
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience
• Experience developing and implementing analytical strategies
• Knowledge of consumer financial services regulatory environment required
• Track record of analytics innovation, data science, and new solution development
• Experience developing and implementing analytical strategies in the financial services industry
• In-depth understanding of the various financial service business models
• Expert knowledge of advanced statistical techniques

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Liderar proyectos estratégicos y la ejecución de casos de uso de personalización basados ​​en diferentes tecnologías en tiempo real como Adobe Suite, Kafka, Ab Initio Continuous Flow, AppsFlyer, Qualtrix, Salesforce, Glassbox y API.
Colaborar estrechamente con el equipo de negocio y otros equipos como especialistas en arquitectura, API, seguridad de la información y productos para diseñar y definir soluciones técnicas para casos de uso empresariales relacionados con la personalización.
Capturar los requisitos empresariales de personalización en tiempo real que ayuden a alcanzar los objetivos.
Impulsar el desarrollo oportuno de nuevas soluciones.
Gestionar y asesorar al equipo de desarrollo, proporcionando liderazgo técnico.
Establecer e implementar las mejores prácticas en gobernanza de datos, gestión de errores, monitorización y excelencia en el rendimiento en todos los desarrollos y en todas las plataformas.
Colaborar con el equipo de negocio y el equipo de control de calidad para diseñar pruebas efectivas para diferentes escenarios.
Colaborar y contribuir con otros líderes técnicos para mejorar la monitorización y optimizar la estabilidad de los productos en tiempo real (Adobe Suite, Kafka, Ab Initio Continuous Flow, AppsFlyer, Qualtrix, Salesforce, Glassbox).

Título en Informática, Sistemas de Información, Ingeniería o campo afín.
Conocimiento y comprensión de tecnologías de tiempo real, como Kafka, Solace, etc., para el procesamiento de datos.
Conocimiento de tecnologías de personalización y marketing como Adobe Suite, AppsFlyer, Qualtrix, Salesforce, Glassbox.
Experiencia con ETL (Extracción, Transformación, Carga, Descarga, etc.) y plataformas de almacenamiento de datos como Teradata, Mongo, Oracle, Cloudera, etc.
Aportar innovación, agilidad, simplificación y eficiencia para una integración y un desarrollo más rápidos.
Conocimiento de tecnologías en la nube y software como servicio (SaaS).
Experiencia en gestión de datos, gestión de eventos y arquitecturas basadas en eventos.
Conocimiento avanzado de lenguajes de programación como SQL, Java, Scala y Python.
Demostrar habilidades de liderazgo y gestión de proyectos.

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Job Family Group:

Decision Management

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Job Family:

Data/Information Management

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Time Type:

Full time

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