Client Master Data Management Analyst

Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Job Description

Summary

The Enterprise Master Data Management team is responsible for governing, coordinating and maintaining critical master data and other data related to customers, products, vendors, chart of accounts and additional main data elements across Experian's enterprise systems, and managing the quality and integrity of the content of the Enterprise Corporate Data Lake as the foundation for world-class business intelligence, analysis and reporting. Our team members are spread out between Chile, Malaysia, UK and the US.

An exciting opportunity has risen to join the Client team dedicated to ensuring our client master data is comprehensive, current and of the highest data quality, while driving standardization across the regions and looking for ways to increase efficiency in the data maintenance process. This team will ensure and support our global data and business intelligence strategy. You will report to the Client Master Data Management Team Lead located in Chile.

What you'll do:

As a Client Master Data Management Analyst, you will be responsible for:

• Maintain client data in our global CRM system.
• Follow Global Data Quality and Data Management best practices, documented processes, and procedures.
• Maintain the data following the established Service level agreements, supporting ad-hoc and bulk requests and working with the Sales and Sales Operations Teams.
• Support any assigned internal projects, orienting and proposing solutions to problems.
• Perform auditing, cleansing and deduplication, reviewing the data for completeness and validity ensuring that data policies turn into practice.
• Resolve data quality issues, when processing, monitoring, researching, conducting and measuring data improvements.
• Document and formalize data standards and processes on an ongoing basis.

Qualifications

• Bachelor's degree in Computer Engineering , Data Science, Business Administration with an emphasis on Information Systems or related.
• Minimum 1-2 years of related experience.
• Proficiency in MS Office (Excel, Word, PowerPoint) and experience with data management tools such as SQL, Tableau, and Microsoft Power BI.
• Advanced English level.
• Demonstrate rapid learning capabilities and logical thinking.
• Flexible working hours due to clients and support teams in multiple time zones. and ability to work in a virtual small team environment, with knowledge of CRM systems/Salesforce as an ideal.

Additional Information

• Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.