HRIS Reporting, Data Analytics and PRISM Specialist - HRIS Department, Group Human Resources Supervisory Department (GHRD)

Job Description:

Business Overview

Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba", online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro sports businesses.

Department Overview

Group Human Resources Supervisory Department (GHRD) provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we continuously improve our processes and operations.

What you will experience in Rakuten HR:
This is a great opportunity to gain experience in HR operations at a large, diversified company.
This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.
This is a great opportunity for an HR professional to gain Group Human Resources Supervisory Department (GHRD) provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we continuously improve our processes and operations. 

Diverse career paths: 
The Group Human Resources Supervisory Department is composed of sections that perform various HR functions such as payroll, training, recruiting, and HRBP. 
Therefore, there is a lot of communication with other sections through various PJTs, and the environment is rich in long-term career paths. 

What you will experience in Rakuten HRIS:
Through HRIS jobs, there are multiple opportunities to support the expanding Rakuten group businesses and many chances to work on HR Information System (Workday) solutions and operations enhancement for both Japan and other countries in the world.

Our Vision:
To be a world class organization that transforms the business through impactful HR technology solutions and services. 

Our Mission:
A trusted partner delivering high quality HR technology consulting and solutions which empowers our global partners to unlock value and innovation for Rakuten businesses. 

Position:

Why We Hire

As our company continues to undergo remarkable growth and diversification, we need to continuously invest in HR system development to optimize HR operations and to further support the business development.

We are looking for a candidate who will understand ‘as-is’ end-to-end business/process cycles, possess the ability to act effectively at various levels of detail, work constructively with cross-functional teams and senior management, facilitate problem-solving and decision-making and be actively involved in multiple project activities, such as owning project plans and requirements elicitation.

This successful candidate will act as an internal consultant to global HR stakeholders and be part of a team of Workday specialists that sit in Human Resource Information Services Group and closely partners with Information Technology and Human Resource peer groups.  The candidate will be expected to closely collaborate with teammates across the globe and ensure we are maximizing our Workday investment.

Position Details

You will be a Workday Reporting subject matter expert and be the go-to person for complex reporting challenges, data governance, and advanced analytics within the Workday ecosystem. The role is responsible for providing expert-level guidance and support for our reporting and analytics needs. The role will also play a critical part in shaping our data strategy, mentoring other team members, and ensuring that our reporting and analytics solutions are aligned with business needs and industry best practices.

KEY RESPONSIBILITIES

1. Provide expert-level guidance on the design, development, and maintenance of complex Workday reports (Advanced, Matrix, Composite, BIRT), dashboards, including Prism Analytics.

2. Lead the development of reporting standards, best practices, and data governance policies. Serve as a technical lead for reporting projects, providing guidance and support to other team members.

3. Ability to work on multiple projects from planning through execution, independently and collaboratively.

4. Identify and implement opportunities to improve reporting efficiency, accuracy, and usability.

5. Ensure that all reports and dashboards are compliant with data privacy and security regulations.

6. Work with internal stakeholders and business partners to provide valuable solutions that support efficient processes and high-quality user experience, including proactive system controls 

7. Ability to support, mentor, and guide less experienced teammates to promote knowledge sharing and team growth.

8.  Maintain a deep understanding of Workday data structures, business processes, security configurations, and integration capabilities.

9. Stay up-to-date on Workday releases and new features related to reporting, analytics, and data management. Evaluate new Workday features and recommend enhancements to improve our reporting and analytics capabilities.

10. Work with data owners to ensure that data is properly managed and protected.

Mandatory Qualifications:

This position requires deep expertise in Workday data structures, reporting tools, and data visualization techniques, as well as exceptional analytical, communication, and leadership skills.

Bachelor's degree in a related field (e.g., Human Resources, Finance, Information Systems, Data Science). Workday Reporting Certification. Minimum of 4 years of experience in Workday reporting and data analytics. Expert-level proficiency in Workday reporting tools (Advanced, Matrix, Composite, BIRT) including PRISM Analytics. Extensive experience with Workday calculated fields and custom reports.

Desired Qualifications:

- Workday Prism Analytics Certification.

- Experience on implementation and BAU support of Global HR system.

- Familiarity with a global work environment.

Other Information:

Additional information on Location

- Office attendance required   

- Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo

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Languages:

English (Overall - 4 - Fluent), Japanese (Overall - 2 - Intermediate)