Dir , Product Management - Analytics

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Director of Product Analytics will  lead and develop a high-performing team of data scientists, analysts, and product managers to build precise, scalable data models that drive actionable insights, optimize key business metrics, and power data-informed decision-making across products building a metrics-driven culture across the organization.

Job Description:

Job Responsibilities 

• Lead and develop a high-performing team of data scientists, analysts, and product managers to build precise, scalable data models that drive actionable insights, optimize key business metrics, and power data-informed decision-making across products building a metrics-driven culture across the organization.  

• Partner with Product, Engineering, Design, and Operations teams to develop data models, predictive analytics, and machine learning-driven solutions that enhance user experiences and business outcomes. 

• Develop analytics for financial and engagement-based products, leveraging advanced statistical and machine learning techniques to drive customer insights and growth for PayPal. 

• Design and build scalable data platforms, including data ingestion, monitoring, intelligence, and cataloging to support advanced analytics and machine learning workflows. 

• Build and optimize machine learning feature pipelines to enhance model performance and real-time decision-making across products. 

• Define and implement best practices for advanced analytics, A/B testing, and causation-based modeling to enhance data-driven decision-making. 

• Develop and execute customer journey analytics, leveraging structured and unstructured data (clickstream, transaction, and behavioral data) to drive product improvements and business impact. 

• Partner with business leaders across Product, Partners, and Business Stakeholders to define strategic priorities and influence key investments. 

• Deliver high-impact analytics projects, uncovering new growth opportunities and improving customer experience. 

• Identify, evaluate, and integrate new data sources to strengthen analytical capabilities and predictive modeling. 

• Establish and track key performance indicators (KPIs) that measure product success and customer engagement. 

• Apply machine learning, predictive modeling, and deep learning algorithms to extract insights and optimize business performance. 

• Ensure data infrastructure, governance, and quality align with best practices for enterprise-scale analytics. 

• Communicate data-driven insights and recommendations to executive stakeholders, translating complex analyses into actionable strategies. 

 

Requirements 

• 10+ years of experience in Advanced Analytics, Data Science, or Machine Learning, with a focus on product analytics. 

• Proven leadership experience managing high-performing teams of data scientists, data analysts, and data engineers. 

• Expertise in building analytics for financial, engagement-based, and subscription products with a deep understanding of customer behaviors and business drivers. 

• Hands-on experience in machine learning feature engineering, model development, and deployment. 

• Strong background in SQL, Python, R, and ML frameworks (TensorFlow, PyTorch, Scikit-Learn, etc.). 

• Experience in data platform architecture, including data ingestion, monitoring, intelligence, and cataloging. 

• Deep understanding of A/B testing, experimental design, and statistical modeling for decision-making. 

• Experience with BI tools (Tableau, Looker, Amplitude, etc.) and enterprise data visualization best practices. 

• Strong ability to translate complex data insights into strategic recommendations for product and business teams. 

• Master’s degree preferred in Data Science, Computer Science, Statistics, Economics, or a related field. 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$118700 to $246290

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.