Senior Data Analyst, Productivity and Performance

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ABOUT THE JOB

The Delivery Excellence team, part of Organization Effectiveness, plays a key role in enhancing the strategy and design of the future technology workforce and delivery models. We drive execution, define success measures, and ensure continuous optimization to maximize value for our customers. By embedding data-driven insights into our practices, we enhance efficiency, effectiveness, and overall delivery excellence. As a Senior Data Analyst for Productivity and Performance, you will build metrics, scalable data pipelines, dashboards, and provide insights for actionable business recommendations and optimization.

Location: Ho Chi Minh and Hanoi

YOUR JOB RESPONSIBILITIES

• Provide reliable analysis on drivers of cost across the end to end value chains.

• Support program of work across Technology & Enterprise Operations to deliver operational efficiency and support achievement of target expense base.

• Work with the Technology & Enterprise Operations leadership team and their teams to identify and drive cross Technology & Enterprise Operations and cross divisional strategic initiatives.

• Monitor and review progress on delivery of productivity initiatives and outcomes, identifying where intervention or acceleration is required.

• Contribute to the real time analysis of 3-year rolling productivity roadmaps for Technology & Enterprise Operations divisions.

• Ensure alignment of productivity initiatives to Technology & Enterprise Operations strategies.

• Strategically support productivity initiatives across Technology & Enterprise Operations.

• Develop and drive cost efficiency initiatives across domains.

• Be a change agent to inspire speed to value technology improvements for the business.

• Ensure alignment to consistent frameworks for continuous delivery.

• Leverage strong analytical capabilities, and the ability to shift between deep in the detail and pulling up to synthesize executive-level insights and recommendations.

YOUR SKILLS & EXPERIENCE

• Graduate qualifications in STEM, Finance, Commerce or Business.

• Proficiency in structured and unstructured data, its management and data transformation techniques.

• Excellent Skill in Data Analytics, Reporting, Visualization and Dashboard.

• Proven proficiency in SQL, Python.

• Proven experience with PowerBI, Tableau. Knowledge of PowerQuery and VBA/Macros is a plus.

• Strong communication and presentation skills with full English proficiency.

• Clear experience of Agile behaviours, principles, tools and techniques.

• Robust quantitative analytical skill set.

• Experience in handling, and reporting from different databases in collaboration with domain experts.

• Ability to synthesise clear takeaways and recommendations from analysing complex information using both quantitative and qualitative methods.

• Strong logical reasoning, creative and strategic thinking skills.

• Flexibility in resolving issues and addressing changing priorities.

• A team player with strong organizational and interpersonal skills, able to work independently while effectively managing stakeholders and collaborating across teams.

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary

• 20-day paid annual leave and 7-day paid sick leave

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and occasional gifts of appreciation

• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Access to digital learning platform such as Udemy

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

• Sponsored English course with native teachers

• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance

• State-of-the-art & modern Agile office

• Food and beverages in the office pantry

• Employee Assistance Program to improve your physical and mental health

• Annual team activities and company events

• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.