Content Standards Specialist, Metadata Production & Video Sports

Gracenote is the top provider of entertainment information, creating industry-leading databases of TV, movie, and music metadata for entertainment guides, applications and in-car entertainment.We are the leading supplier of TV and movie entertainment data. We supply data to entertainment platforms and devices. We are presently looking for an Enrichment Editor
Role:
The Content Standard Specialist will report to the Director, Video Governance (Global), and will lead Governance for Gracenote’s Video Sports Content teams.  The individual will lead the maintenance and implementation of common global business rules and data standards globally. They will also develop and implement the processes and working practices required to enable strong command & control of the Governance function globally.
Responsibilities:
Define, document, manage/organize and improve standards, guidelines, templates, playbooks, and other such editorial materials (aka “Standards”).Lead a disciplined, efficient and well-communicated process for managing ongoing modifications and improvements to Standards, leveraging logging and tracking tools such as Salesforce, and Confluence. Coordinate across Product, Customer Care, Delivery, Sourcing, & Content teams, as needed, to manage stakeholder & customer/source expectations.Include impacted stakeholders, where needed, to revise the Standard.Ensure timely decisions are reached and communicated to impacted stakeholders.Maintain content quality standards within the Content databases.Assist in resolving and responding to queries from data sources and clients regarding our policies.Assist in an escalation of Client issues that need further action/research for resolution.Provide standards guidance to the Content teams and other Gracenote business units.Communicate effectively with direct manager and other leaders.Review discrepancy cases holistically to find trends.Perform quality validation activities based on the established guidelines to ensure all data is accurately reviewed.Liaise with other departments; communicating issues and ensuring resolutions.
Skills & Experience:
Minimum of 3-5 years related experience within the metadata field, with preference for multi-regional TV, Video or Film experience/exposure. Strong knowledge of Video Sports metadata and related subject matter expertise is strongly desiredGlobal position requires candidate to have flexible work hours.Exceptional organization skills and attention to detail. Proven ability to influence and drive results across diverse functional & regional teams. Excellent writing / technical documentation skills utilizing Google Suite, Wiki, Service Now and/or other business collaboration tools.A quality-focused individual who is detail-oriented, demonstrates sound judgment, critical thinking, problem solving and has an ability to spot trends and/or anomalies.Outstanding interpersonal skills, being able to work with different departments, offices and roles.Project management skillsABOUT THE TEAM:
Gracenote, a Nielsen company, provides music, video, and sports content along with technologies to the world's hottest entertainment products and brands, which is also a global standard for music and video recognition which is supported by the largest source of entertainment data. Gracenote features descriptions of more than 200 million tracks, TV listings for 85+ countries, and statistics from 4,500 sports leagues and competitions.

ABOUT NIELSEN
By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth. Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas, and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and act. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!