Software Engineer Intern

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading state of the art AI/ML solutions. You will be able to get your hands on all aspects of the AI /ML feature life cycle by leveraging your expertise in NLP and document understanding. You will be building production-level machine learning models that deliver more personalized and automated customer experiences throughout Docusign’s new Intelligent Agreement Management (IAM) platform.

This position in an individual contributor role reporting to the Senior Manager, Applied Science.

Responsibility

• Work together with your Applied Science team to perform model development, research, testing, and evaluation of existing and emerging deep learning methods and technologies that can be effectively applied to the contract domain

• Be knowledgeable in and able to apply the latest architectures and technologies to build Docusign IP and solve complex NLP challenges including, but not limited to, generating representations, text understanding, semantic retrieval, extractions, summarization, and so on

• Understand, assist, and improve the existing model training, evaluation, and online inferencing processes, define online metrics, and design user feedback for our AI / ML features

• Work closely with the engineering partners to deploy models into production and build scalable AI systems

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
• Junior standing graduating in December 2025, May/June 2026
• Experience in designing, developing, and evaluating machine learning and deep learning solutions
• Experience programming in PyTorch and fluent in Python
• Experience latest NLP techniques including BERT models, LLMs and language representations

Preferred

• Experience with Microsoft Azure
• Experience in data collecting, cleaning, sampling, and processing large, diverse structured or unstructured datasets

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $34.00/hour - $43.00/hour

Washington, New Jersey and New York (including NYC metro area): $31.00/hour - $38.00/hour

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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