Sr. Engineer (Microsoft Dynamics 365)

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Overview

The mission of the team is to fuel business growth by digital business through cutting-edge technologies.

We are at the forefront of digital business platform innovation and are committed to delivering a world-class, customer-centric user experience.

Our vision is to push the boundaries of digital business through platform innovation, which relies on talented individuals with a blend of business domain knowledge and hands-on technical capabilities. Additionally, our commitment to a customer-first approach means we seek individuals passionate about impressing customers across Japan, the Americas, Europe, MMEA, and APAC, with a strong foundation in global project implementation.

As part of our team, you'll be working as Sr. Engineer who shares a passion for digital business and possess exceptional technical skills. This is where the future of digital business is being realized, and you will have the opportunity to learn cutting-edge technologies and develop the most relevant future skills.

As a Sr. Engineer specializing in Microsoft Dynamics 365, you will be responsible for designing, implementing, and supporting solutions across Dynamics 365’s CRM and Finance & Operations platforms. This role demands a deep understanding of the platform, strong technical expertise, and the ability to lead and work with development teams through complex implementations.

Key Responsibilities:

• Implement Dynamics 365 Projects: Architect, design, and develop solutions leveraging Microsoft Dynamics 365 (CRM and Finance & Operations) to address business needs with collaborations with project manager and business stakeholders.
• Customization & Configuration: Customize and configure Dynamics 365 modules and Power Automate flows, including workflows, business rules, forms, and dashboards.
• Integration: Develop and maintain integrations between Dynamics 365 and other enterprise applications using Power Platform, Azure Services, or custom API solutions.
• Solution Design & Architecture: Design scalable and secure solutions following Microsoft’s best practices and guidelines.
• Technical Expertise: Collaborate with engineers to develop customizations with sufficient technical knowledge and ensure high-quality outcomes.
• Troubleshooting & Support: Identify and resolve issues related to system configurations, integrations, and performance.
• Stakeholder Engagement: Collaborate with business stakeholders to gather requirements, provide technical recommendations, and ensure successful project delivery.
• Documentation: Develop and maintain comprehensive documentation, including technical designs, user manuals, and deployment plans.
• Continuous Improvement: Stay updated with the latest Dynamics 365 and Microsoft technologies, and recommend improvements to existing systems and processes.

Qualifications:

• Education:
  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Speak English Fluently (This is a must).
• Experience:
  • Minimum 3-5 years of hands-on experience in Microsoft Dynamics 365 CRM and/or Finance & Operations.
  • Experience leading end-to-end implementations, upgrades, and customizations in Dynamics 365 and Power Platform.
  • Proven ability to architect and design enterprise-level solutions.
  • Knowledge and experience in domains such as CRM, Finance Operations, and Order Management.
• Technical Skills:
  • Strong expertise in Microsoft Dynamics 365 CRM, Finance & Operations.
  • Experience with Power Platform (Power Automate, PowerApps, Power BI) and Azure Services.
  • Knowledge of Microsoft Dataverse, and integrations using Azure Function Apps, Logic Apps or Service Bus.
  • Proficiency in .NET, C#, Python, JavaScript, SQL Server, and Web APIs.
  • Familiarity with Azure DevOps and CI/CD pipelines.
  • Understanding of data migration and integration tools (e.g., Synapse, Azure Data Factory).
  • Ability to utilize AI technologies, (e.g., Open AI, GPT, Dynamics 365 Copilot, Copilot Studio).
• Soft Skills:
  • Strong analytical, critical thinking, and communication skills.
  • Ability to manage multiple projects and prioritize effectively.
  • Problem-solving aptitude with the ability to troubleshoot complex issues.
  • Team player with a collaborative mindset.
  • Effective at presenting ideas and concepts clearly.
  • Experience in consulting, business analysis, artificial intelligence, or user experience is a plus.

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