MBA Summer Product Manager (all genders)

The Role and The Team

As a leading European online platform for fashion and lifestyle, Zalando consistently embraces and leverages state-of-the-art AI techniques to optimize every aspect of the customer journey. By harnessing the power of AI, we empower our customers to effortlessly discover tailored fashion choices, seamlessly navigate through our platform, and enjoy an unparalleled shopping experience. 

The recent development of generative AI and Large Language Models (LLMs) has presented an extraordinary opportunity for Zalando to revolutionize the customer experience. To support the generative AI revolution, we have launched Zalando Assistant, a ChatGPT-powered shopping experience that helps customers navigate Zalando's large assortment in a more intuitive way, Zalando Trend Spotter, an LLM backed experience that helps customers discover trending fashion on Zalando across 10+ fashion cities, and StyleIt, a generative AI tool that allows customers to choose an avatar and dress them with different Zalando fashion items. These are just a few examples. Innovations centered around generative AI enable us to comprehend and interpret customer preferences, style trends, and product descriptions with unprecedented accuracy. As we embrace this cutting-edge technology, Zalando is poised to reshape the future of fashion e-commerce, set new standards, and deliver unparalleled customer satisfaction. 

As a Product Management Intern, in your 8-10 weeks Summer Internship, you will work with a multidisciplinary team of technologists, scientists and commercial colleagues, where you will have the opportunity to develop the next generation of cutting edge products. You will have a direct and profound impact on how we interact with customers.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WE’D LOVE TO MEET YOU IF

 ● Enrolled in an MBA degree. 

● Deep interest in technology, business and product. 

● Passion for solving complex customer problems. 

● Excellent communication skills in both verbal and written form. 

● EU citizenship/work authorization.  

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

● Differentiate ZA from a generic chatbot by giving it a persona or a specific style tailored to the customer. 

● Define product strategy, roadmap and backlog for a key product area. 

● Backup your intuition, ideas, and decisions through data-driven insights, a high degree of customer empathy and a thorough understanding of market specific trends and customer behavior. 

● Involve and engage commercial stakeholders across all phases of product development, share updates, foster alignment and secure buy-in for decisions. 

● Author all important product documents including a product roadmap, working backwards press releases, definition of business requirements, as well as functional specifications.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start for full-time employees

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Wellhub, formerly Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review