SCITLS Power BI User Support

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

End Users, End User Support, Microsoft Power Business Intelligence (BI)

Certifications:

None

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies.

SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

At GDIT, people are our differentiator. As a SCITLS Power BI User Support, you will help ensure today is safe and tomorrow is smarter. Our work depends on a SCITLS Power BI User Support joining our team to support the users of Power BI platforms that serve USSTRATCOM. The SCITLS Power BI User Support will be a critical link in ensuring the effective operation of vital systems and facilitating the success of the SCITLS mission. This is an ONSITE day shift position at Offutt AFB, Sarpy County, Nebraska. On call work may be required.

HOW A SCITLS POWER BI USER SUPPORT WILL MAKE AN IMPACT

• Provides user support to assist system administrators. 
• Creates and maintains the various collaboration solutions.
• Successfully responds to user requests for assistance via ServiceNow incidents.
• Collaborates on architecture upgrades and consolidations.
• Interfaces with internal and external program staff to provide access to program data via collaboration tools.
• Assists with external account requests and access issues.
• Analyzes user requests and incidents to determine level of complexity and the priority.
• Identifies and implements resolutions.

WHAT YOU’LL NEED TO SUCCEED

• Technical Training, Certification(s) or Degree and 1+ years of experience or equivalent years of experience
• Experience with Microsoft Power BI
• A+ or CND or Network+ or Security+
• Active Top Secret with SCI eligibility
• US Citizenship required
• Experience providing support and assisting with issues for Microsoft Power BI
• Experience responding to and resolving incidents in the ServiceNow platform 
• Proficiency in Power BI Desktop and DAX (Data Analysis Expressions) for calculated columns, measures, and KPIs
• Proficiency in Power Query (M Language) for data transformation and shaping
• Experience supporting Power BI users, including troubleshooting, onboarding, and training.
• Ability to collaborate with data engineers, analysts, and business stakeholders.
• Excellent communication skills for translating technical issues into clear, actionable guidance.
• Understanding of ETL Processes, data pipelines, and data integrity best practices
• Excellent analytical and problem-solving skills

NICE TO HAVE:

• Expertise in Power BI Service Administration
• Knowledge of Power BI tenant settings, workspaces, gateways, and dataflows
• Familiarity with Power BI REST APIs, PowerShell scripts, and admin APIs for automation and governance.
• Ability to manage Power BI licensing, security groups, and user access provisioning
• Integration of Power Automate with Power BI (alert-triggered workflows, dataset refresh automation)
• Proficient in building Power Automate flows for process automation
• Knowledge of data source connectivity, including on-prem and cloud-based sources (SQL Server, SharePoint, Azure, etc)
• Experience setting up and enforcing data governance, naming conventions, and workspace policies.
• Ability to provide subject-matter expertise to other administrators
• ITIL 4 Foundations certification
• Microsoft Certified SharePoint Administrator Associate certification
• Microsoft Teams Administrator Associate certification
• Microsoft Certified Power BI Data Analyst Associate certification

GDIT IS YOUR PLACE

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $64,175 - $86,825. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA NE Offutt AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans