Actuarial Manager- Customer Solutions- Permanent

•    Full Time Permanent position
•    Hybrid role based in our City Centre offices

 

What we offer

 

• Leadership role in a dynamic team
• Opportunity to work on impactful projects that shape the future of Irish Life
• A collaborative environment that values innovation and professional growth
• We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week
• We offer a comprehensive benefits package including competitive salaries and bonuses, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. Further details on our benefits package can be accessed here Benefits (life-careers.com)
• Career mentoring within a company with the largest actuarial community in Ireland
   

At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.

We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and find better ways to innovate and improve. Our customers are at the heart of everything we do and we are dedicated to understanding their needs and exceeding their expectations.  Achieving this this is only possible when we work best together—in a supportive, collaborative environment where every idea and contribution is valued.
 

 

 

 

Role Overview

An exciting leadership opportunity has arisen for a permanent position as Actuarial Manager in the Customer Solutions Data Team (GWL 11/G3) within the Strategy Department in Irish Life Customer Solutions.  

Reporting into the Senior Manager of the Customer Solutions Data Team, this role will suit a qualified actuary with a few years post qualification experience.  You will play a pivotal role in identifying and delivering strategic data opportunities that drive value across the business.  This leadership position combines actuarial and technical expertise, strategic vision, and team development to ensure the delivery of impactful data products and insights.

Team Background

• This role is part of the Customer Solutions Data Team, reporting to the Senior Manager of the Data Team.
• The team has responsibility for delivering innovative data solutions to empower stakeholders across the company to make data driven decisions, ultimately improving business performance and customer outcomes.
• Combining actuarial, IT and data expertise, the team operates within the Customer Solutions Strategy Department at Irish Life.

Working with the team, the successful applicant will :

• Partner with stakeholders to identify and drive data-driven opportunities aligned with Irish Life's goals.
• Maintain a strong understanding of the business context to provide actionable advice and insights.
• Oversee the development of key data products, including visualisations, machine learning models and actionable insights.
• Guide your team in creating compelling presentations to communicate findings effectively through data storytelling.
• Monitor and interpret industry trends to inform strategy and innovation.
• Ensure compliance with data protection and other relevant regulation and policies, and meet audit and reporting obligations.
• Lead, motivate, and develop a high-performing team, fostering growth and accountability.
• Collaborate across functions and with external partners to build strong relationships and deliver results.
• Work closely with the management team to shape a future-ready data strategy and team.
   

What you’ll need to be successful in this role:

The ideal candidate will have:

 

• Actuarial qualification (IFoA, FSAI or other appropriate professional qualification) with experience in actuarial or data focused roles
• A knowledge of analytical and programming tools such as Power BI, Excel, SQL, Tableau, Python
• Knowledge of AI and machine learning fundamentals
• In-depth experience in the life and pensions industry, with the ability to apply this knowledge to drive business outcomes
• Proven ability to lead and deliver projects or initiatives successfully
• Experience in managing multiple projects simultaneously, meeting deadlines under pressure
• Strong decision-making skills, with a track record of problem solving and developing innovative solutions
• Demonstrated leadership qualities, including the ability to influence and inspire peers, stakeholders and team members
• Excellent relationship building skills, with the ability to communicate clearly and influence outcomes
• High motivation, flexibility and a proactive approach to work
• Strong analytical mindset, with a commitment to challenging and improving existing practices
• A structured and organised approach to ensure quality outputs and timely delivery
• Accountability for risk management and adherence to high standards
   

What you will need to be successful in the role

• Ideally completed IFoA exams.
• Advanced knowledge of Ms Office, SQL, VBA or Prophet.
• Under the terms of your employment, you are required to maintain and satisfy the membership requirements of  the professional bodies and/or associations set out as follows:
• The recognised professional Actuarial Body in Ireland (the Society of Actuaries in Ireland)

Key Competencies

Communication and InfluencingProblem Solving and Decision MakingPlanning and OrganisingBuilding and Maintaining RelationshipsLeadershipCommercial Awareness

About us

 

Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets.  We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.

We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.

 

The company reserves the right to draw up a shortlist as part of the selection process.  Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

 

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued.  We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.  

 

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

 

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.   

ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.