Technical Support Analyst - Data Engineering

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Job Summary

We are looking for a high performing individual who is passionate about data to provide data pipeline support, operations and engineering across multiple data domains and data platforms. Initially you will proactively identify and resolve data pipeline issues to ensure high quality on time data for our clients.   In addition, you will optimize pipeline performance and understand how our partners, clients, and internal business users use their data.

Key responsibilities:

• Monitor and manage data pipelines to ensure the timely and accurate flow of data
• Resolve quality checks alerts to ensure the accuracy, completeness, and consistency of data
• Monitor and optimize data pipeline performance to meet and exceed established service level agreements (SLAs)
• Collaborate with data engineering, data stewards, data owner teams to implement improvements in data quality processes and data pipeline performance.
• Implement proactive measures to identify and resolve data issues automatically.
• Maintain comprehensive documentation of data operations processes, monitoring procedures, and issue resolution protocols.
• Ensure documentation and operating procedures are up to date to facilitate knowledge transfer and training.
   

Knowledge and Experience:

• 1-3 years’ experience in hands-on data operations including data pipeline monitoring, support and engineering.
• Hands on technical experience including troubleshooting data processing, orchestration (Airflow) data ingestion, cloud-based databases/warehousing (Snowflake/BigQuery) and business intelligence tools
• Passionate about data platforms, data quality and everything data
• Excellent understanding of data quality assurance processes and methodologies.
• Experience monitoring, and supporting data pipelines that are fast, scalable, reliable, and accurate.
• Understand clients' data requirements to meet client data operations needs
• Strong analytical and problem-solving skills, with a keen attention to detail
• Effective communication and collaboration abilities
• Bachelor’s degree in computer science, Engineering, Mathematics or Statistics
• Language Skills - Advanced knowledge of English, written and verbal (C1) and basic knowledge of Polish (B1)

What will you get from us:

• working in a global environment with international market-focused projects
• using English language on daily base
• private medical care
• onboarding training in first days of work – you will get to know our company better
• training for employees: with us you will develop your professional and personal potential
• lunch pass/Pluxee
• multisport cards at preferential prices
• possibility to join a group UNUM life insurance
• fresh fruits every Wednesday and delicious coffee from Praska Palarnia every

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.