Workplace Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Workplace Analyst do at Fiserv? As a Workplace Analyst at Fiserv, you will utilize your expertise in data analysis and strategic planning to drive improvements in workplace technology and space utilization. You will collaborate closely with stakeholders to understand their needs and align workplace strategies with Fiserv’s goals, using data-driven insights to make efficient and impactful decisions.

What you will do:

• Utilize PostgreSQL databases to store and maintain data, ensuring data integrity and accessibility.
• Develop and implement Python scripts for data maintenance, analysis, and visualization, enabling efficient data workflows.
• Collect and analyze large datasets to identify trends and provide actionable insights to decision-makers through engaging visual formats such as graphs, charts, and interactive dashboards.
• Work closely with internal stakeholders to understand their operational needs and develop workplace technology tools that enhance strategic goals, including headcount and occupancy analytics.
• Collaborate with business units to assess site utilization and workforce patterns, identifying trends and potential issues for optimization.
• Engage in data-driven decision-making processes, providing insights that support Fiserv's financial objectives and operational efficiencies.
• Partner with Corporate Services to drive strategic space planning initiatives, enhancing workspace utilization and performance.
• Assist in the development of concise, measurable goals around the future state of workplace strategies that consider both short-term and long-term objectives.

What you will need to have:

• 2+ years of experience in data analysis utilizing PostgreSQL databases.
• Experience developing and implementing Python scripts for data workflows.
• Experience in utilizing Microsoft Power BI, including advanced DAX, Row-Level Security (RLS) protocols, and advanced visualization techniques.
• Experience in collecting and analyzing large datasets to identify trends and provide insights.
• Bachelor's degree in Mathematics, Statistics, Data Analytics, or a related field, and/or equivalent military experience.

What would be great to have:

• Microsoft Power BI Data Analyst certification.
• Experience working closely with corporate services for strategic space planning initiatives.
• Experience using Python, SAS, and SPSS.
• In-depth understanding of site utilization and workforce patterns.
• Advanced proficiency in data visualization and presentation techniques.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-JF1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.