Sr. Associate II, Master Data Governance & Management - APAC (Regional Data Steward)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon

POSITION OVERVIEW:

Provide IRIS SAP system and material master process expertise and support to associates, business process owners and partners in the local affiliate(s).  The Local data steward role serves as a primary point of contact for affiliates for the creation, activation and maintenance of SAP material master data utilizing Global Data Management standards and guidelines to ensure high degree of data accuracy, consistency, and completeness. The Regional data steward serves as a secondary point of contact for these activities in the event that the primary LDS is unavailable, out of the office, etc. Both provide expertise with data profiling, data cleansing, and standardization. 

The Commercial Regional and Local Data Stewards will support the SAP Master Data processes and procedures necessary for effective material master data management for the Alcon affiliates in the commercial regions. The Regional Data Steward will work closely with the Local Data Stewards (LDS) in each regional affiliate to provide support where needed to back up the LDS during absences or as collaboration is needed for higher complexity projects arise.  The Regional and Local Data Stewards will work directly with the Global Data Management team to ensure that all global governance requirements are met. 

KEY RESPONSIBILITIES:

• Create and maintain local material master records and perform ongoing maintenance of local data for global materials. 

• RDS provides support as back-up to Local Data Stewards in the region to supplement LDS resources during absence of a primary LDS.  RDS may also perform some mass processing and utilize advanced SAP tools provided by GDM to support their region. 

• Provide guidance to commercial functional teams regarding the procedural and systematic tasks required for material master management in IRIS.

• Analyze business problems and operational data from one or more sources to formulate solutions of moderate to significant complexity.

• Develop and maintain Business Intelligence reporting solutions

• Ensure that the Alcon business rules defined in the GDM Data Dictionary are applied in the affiliates.

• Analyze and complete new material master setup and change requests in Alcon ERP systems (SAP,  JDE) to support day to day business operations

• Work closely with other business teams like Supply Chain, Finance, Quality, and Sales, to address and resolve master data issues in a timely manner

• Query disparate databases to analyze large amounts of data to support Corporate Alcon ERP data validation activities

• Participate in data governance and data quality/cleansing activities to ensure data accuracy and completeness

• Participate in Global Data Management (GDM) quarterly and monthly data steward meetings to understand and communicate new processes and standards to other team members

• Coordinate data setup activities like costing, pricing, material data extension approvals as needed in the process of activating new materials for the commercial affiliates.

• Collect and store evidence of each change event related to financially-controlled material master attributes and perform monthly financial control audits utilizing standard guidelines.  Act as point of contact for internal and external financial audits related to area of control

• Serve as primary contact within regional business contacted immediately when business disruption occurs related to materials (transactional, logistical)

• Understands local and regional SCM structure to perform appropriate extensions and setups to support local supply chain activities & gain approvals in timely manner.

• Supports the maintenance of local affiliate settings requiring close/quick coordination with affiliate warehouses, customer service, planners and marketing Works directly with Global Data Management team to represent APAC as changes to Global material settings are proposed (UOM, GTIN, Descriptions, etc.)

WHAT YOU'LL BRING TO ALCON:

Minimum Requirements

• Proficient in SAP MM/PP (Master Data, Material Requirements Planning, Purchasing) with some cross-functional skills in WMS, QM, BI.  3-5+ years of SAP experience is preferred.

• Proficient in Microsoft Office suite.

• Experience working within matrix structure within international fast paced environment.

• Hands on attitude, ability to operate without minimal supervision and across different geographical & cultural backgrounds.

Key Performance Indicators

• Completion of new material master setup and change requests within agreed upon timeframe.

• Enforce Global Data management standards and guidelines to achieve 99% data accuracy.

• Multi-rater feedback and customer satisfaction surveys to provide an indication on both core and functional competencies.

• Completion of data analysis and cleansing activities within agreed upon timeframe.

Education & Languages

• Bachelor’s Degree in Business Administration or Computer Science or similar or equivalent experience.

• Fluent English is required and any other European language is an advantage

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to work with a leading global medical device company

• Collaborate with a diverse and talented team in a supportive work environment

• Competitive compensation package and comprehensive benefits

• Continuous learning and development opportunities

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