Generative AI CoE Senior Agile Coach

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Meet Your Team

Corporate Processes & IT (CPIT) is the internal IT organization for SAP. Our purpose is to CREATE, BUILD, and RUN an intelligent enterprise by providing customer-centric insights and technologies.

As a Senior Agile Coach within the Generative AI Center of Excellence (GenAI CoE) — part of the wider Enterprise AI Center of Excellence under the Technology Services department — you will collaborate with a global network of AI engineers, scientists, and product managers, with teams and offices located worldwide.

In this role, you will work directly with Agile teams whose members are based in Singapore, Germany, Bulgaria, and India, supporting their growth and performance as they build and scale SAP’s internal Generative AI capabilities. This is an unparalleled opportunity to thrive in a stimulating, innovative, and continuous learning environment, while playing a key role in shaping SAP’s future as an AI-driven intelligent enterprise.

What You’ll Do

• Coach and mentor Agile teams, including remote and onsite team members, to ensure consistent application of Agile principles, practices, and mindsets in line with SAFe and SAP's "How We Run" culture
• Support the performance and growth of Agile teams through structured coaching and feedback, helping them evolve into self-organizing and high-performing units
• Facilitate key Agile ceremonies (e.g., sprint planning, reviews, retrospectives, and daily stand-ups), ensuring clarity of purpose, roles, and shared goals
• Work as part of an Agile Release Train (ART) that runs on a quarterly cadence, partnering closely with the Release Train Engineer (RTE) to align efforts and deliver Program Increments (PIs)
• Collaborate with Product Owners and technical leads to translate strategic objectives into actionable roadmaps, backlogs, and deliverables
• Support team growth through participation in hiring processes, including facilitating candidate assessments and onboarding from an Agile perspective
• Encourage a culture of curiosity, openness, and transparency to drive psychological safety and continuous learning across teams
• Identify and help remove impediments or systemic blockers through proactive stakeholder engagement and problem-solving
• Contribute to the scaling of Agile practices across teams, supporting team-of-teams alignment and enabling Agile maturity at scale
• Guide teams through change management and transformation efforts, fostering adaptability, innovation, and cross-team collaboration
• Influence ways of working and delivery models by aligning with SAP’s values of keeping promises, telling it like it is, staying curious, embracing difference, and building bridges — not silos

What You Bring

• At least 8 years' of working experience in a IT industry or IT-related role
• Proven experience as an Agile Coach or Scrum Master supporting distributed teams in complex, fast-paced technology environments
• Deep knowledge and practical experience with Agile frameworks (Scrum, Kanban, SAFe) and Lean principles, with the ability to adapt practices to different team contexts
• Experience working within a SAFe Agile Release Train (ART) and collaborating with Release Train Engineers (RTEs) to support alignment and successful PI delivery is a strong advantage
• Familiarity with DevOps principles and DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, Mean Time to Restore) to support Agile teams in improving delivery performance
• Experience working with teams building AI or Generative AI platforms, or familiarity with enabling AI capabilities across internal functions is a plus
• Strong coaching mindset with a track record of developing team performance, fostering psychological safety, and mentoring Product Owners and technical team members
• Demonstrated ability to navigate ambiguity, enable cross-functional alignment, and cultivate a sense of shared ownership across geographically dispersed teams
• Outstanding facilitation, communication, and stakeholder management skills, with the ability to engage team members and leaders across varying levels of seniority
• High emotional intelligence and interpersonal sensitivity, aligned with SAP's cultural pillars — you are curious, inclusive, transparent, and collaborative
• Experience with Agile delivery tools such as JIRA, MURAL, or other virtual collaboration platforms
• Professional certification in Scrum or SAFe (e.g., Certified Scrum Master, SAFe Scrum Master) or an equivalent Agile qualification

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 423311  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.