Implementation Data Specialist

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

Please note: we will be reviewing applications w/c 28th April and screening candidates w/c 6th May.  

Role Overview

As a Data Analyst at Multiverse, you will play a pivotal role in driving data-informed decisions across the organisation. Leveraging your skills, you will not only build and maintain business critical reporting capabilities, you’ll play an important role in improving our ability to self-serve analysis to multiple stakeholders.

This is a dynamic role within a fast-paced environment where your analytical skills will support clients, candidates and internal team members to understand progress with our fulfilment operations, spotting areas of continuous improvement and automation.

In this role, you will...

• Act as a partner within the Fulfilment Operations team to understand data requirements and build tools and resources that help our team work smarter

• You will extract, clean and prepare large and complex datasets from various sources for analysis helping to direct action and focus for continuous improvement

• Conduct in-depth exploratory data analysis to uncover trends, patterns, and anomalies within our fulfilment motion, playing an important role in helping us achieve our ambitious targets for the year ahead

• Develop and maintain robust data models and reporting dashboards using tools such as G-sheets, Metabase, Tableau and Salesforce to streamline reporting to senior leaders within the business

• Communicate complex data findings and recommendations clearly and concisely to both technical and non-technical audiences through compelling visualisations and presentations.

• Proactively monitor key performance indicators (KPIs), identify areas for improvement, and contribute to the development of data-driven strategies.

• Run internal enablement and provide support for team members to ensure they understand and adopt the tools you build

About you

• 3+ years of proven experience working as a Data Analyst, Business Analyst with a strong analytical focus, or in a similar data-centric role.

• Excellent capability in G-sheets, SQL proficiency a plus

• Demonstrated experience with data visualisation tools (e.g., Looker, Tableau, Power BI, Google Data Studio) and the ability to create impactful and insightful dashboards.

• Excellent analytical and problem-solving skills with a keen attention to detail and the ability to interpret complex datasets.

• Strong communication and presentation skills, with the ability to effectively convey data insights to diverse audiences. Ideally experience in enabling/upskilling operational teams to use new data tools

• A proactive and results-oriented mindset with the ability to work independently and as part of a collaborative team in a fast-paced environment.

• A genuine curiosity about data and a passion for using it to drive positive change.

  Desirable:

  • Familiarity with scripting languages for data manipulation and analysis (e.g., Python, R).

  • Experience in the education technology (EdTech) sector

  • Experience working in a fast growth start up environment

  • Experience with A/B testing and experimental design

How we hire

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.