Manager, Demand Planning Strategy, Deliveries

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Deliveries Team manages the strategy and operations of GrabFood, GrabMart, and GrabExpress. We use data-driven insights and collaborate with partners to improve the Grab experience for our delivery partners, merchants, and eaters. We are dedicated to promoting a team characterized by strategic and a focus for excellence.

Get to Know the Role 

The Demand Planning Strategy Manager will craft and manage strategies to drive topline growth for Deliveries, lead product launches and initiatives to boost demand, and work with cross-functional teams, including regional product teams and country operations teams, to ensure sustained growth.

Your role will report directly to the Head of Deliveries. You will be based onsite at our Exquadra Tower, Ortigas office.

The Critical Tasks You Will Perform

• You will develop and oversee the implementation of growth strategies for GrabFood, GrabMart, and GrabExpress, enhancing market presence and driving user engagement.
• You will design and optimize frameworks for platform promo initiatives, guide promo executions, review post-execution analyses, and drive improvements to maximize impact.
• You will monitor topline key metrics and conversion funnels to identify and address gaps and opportunities, boosting overall checkouts and fueling user growth.
• You will bridge and lead conversations between multiple teams to shape strategies and decisions, influencing business growth and product positioning with your insights.
• You will lead the creation of accurate topline forecasts and manage the overall deliveries promo budget, ensuring fiscal responsibility and strategic allocation.
• You will manage a team of 2-4 demand planning team members to drive initiatives for topline growth across all Deliveries verticals, fostering collaboration and innovation.
• You will drive the business agenda with key business partners and evaluate the right economics of growth and profitability to ensure sustainable success.

Qualifications

What Essential Skills You Will Need

• You have a bachelor's degree in Business, Economics, Statistics, Finance, or a related field.
• You have at least 4 years of working experience analyzing complex datasets and draw applicable insights.
• You are proficient in Excel or Google Sheets, capable of performing complex functions, and you have experience using SQL or Python.
• You excel at digging into numbers, solving problems, and making informed decisions.
• You possess excellent communication skills, enabling effective collaboration and relationship management with internal and external stakeholders.
• You have a track record of collaborating across functions for process development and strategic problem-solving.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.