Policy and Insights Officer

Together we shape thriving communities, public spaces, places and economies.

 

Exciting opportunity to join the Cemeteries & Crematoria NSW team

 

• Policy and Insights Officer
• Ongoing Full Time Opportunity
• Office location – Parramatta, other NSW locations considered
• Salary relative to experience and ranges from $110,266 to $122,058 + super

 

Cemeteries & Crematoria NSW (CCNSW) is a statutory agency created in 2014 under the Cemeteries and Crematoria Act 2013 to support and regulate cemetery and crematoria operators in NSW and provide information on burial and cremation options to the public.

 

CCNSW is leading the transformation of the interment sector so that all people in NSW have access to sustainable, affordable and culturally appropriate services which are provided in a consistent, transparent and accountable manner.

 

This involves implementing a new licensing scheme for operators of cemeteries and crematoria, monitoring their compliance with new licence conditions, developing policies and regulations in response to emerging issues, and exploring future directions for the sector.

 

This is an exciting opportunity to join an energised agency delivering new projects to meet clearly defined strategic priorities.  The team is collaborative, responsive, customer and delivery-focused.  It works in a fast-paced and dynamic area of policy and regulation. 

 

The role

The Policy and Insights Officer is a data-driven policy problem solver. They provide statistical information and analysis on an array of data including financial data to support the development and implementation of evidence-based policy solutions and guide strategic and operational decisions and support informed regulation and compliance.

 

The Policy and Insights Officer is part of the Policy and Insights team.  The role undertakes quantitative and qualitative research, information collection and analysis on a wide range of interment sector, regulation and compliance issues including cemetery capacity, demand, and perpetual maintenance.

 

This includes identifying and evaluating relevant data, statistical and information sources and providing written analysis. This is a diverse role, with exposure to many aspects of the agency’s work. The successful candidate will play a crucial role in enabling data-driven policy and decision-making as well as supporting ongoing internal process improvement and business development.

 

For more information read the full Role Description: Policy & Insights Officer

 

What you will bring to the role

• Data analytical skills and experience in analysing data from multiple sources to provide meaningful reports. Stakeholder liaison expertise; project management skills
• Proficiency in statistics, data manipulation software and languages (Microsoft Excel, R, Python or similar), and data visualisation (PowerBI, Tableau or similar).
• High-level written, interpersonal, and oral communication skills, with the ability to work with diverse professionals in a collaborative environment.
• High level administrative skills to develop and maintain clear and thorough project documentation to support informed decision-making.
• Enjoys autonomy and demonstrates proficiency in working independently, taking initiative, and making decisions. 
• Team player with the ability to thrive in a multi-skilled team environment.
• Experience in the cemetery and crematoria sector is highly regarded.

 

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

 

About us

CCNSW is part of the Crown Lands and Public Spaces Group located within the Department of Planning, Housing and Infrastructure (DPHI). DPHI improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

 

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

 

Applications close 11:55pm, Sunday 4th May 2025

 

Should you require further information about the role please contact Tom Drury via thomas.drury@cemeteries.nsw.gov.au

 

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

 

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

 

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn