Sr. Business Analyst-CRM

Job Summary

Under minimal supervision, partner with CRM stakeholders to develop and maintain departmental business intelligence, reporting, and analytics solutions. Drive business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to decision-makers. Develop, monitor, and report department KPIs and metrics, translating business requirements into the appropriate analytics solution. Provide project oversight, coaching, and mentoring to the BI team

Job Description

Responsibilities

• Produce actionable reports and dashboards that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.

• Create, review, and performance tune dashboards. Ensure dashboards are accurate and display meaningful visual stories. .

• Conduct data analysis in support of a variety of analytic solutions. Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities. 

• Provide recommendations on analysis options to help solve business problems. 

• Work with business users to identify analytics requirements on CRM, Sales Operations and Sales related projects.

• Provide reporting solutions and respond to ad-hoc report requests across multiple business areas.

• Troubleshoot Business Intelligence tools, systems, and software. This includes tracking performance and production problems. .

• Collaborate with Sales, IS and Finance to develop, create and maintain reporting requirements and ensure systems provide accurate and timely data.

• Project oversight, training, and coaching

Requirements

• Bachelor’s degree in Business, Finance, Accounting, Information Systems, Mathematics, Applied Statistics or other related field

• At least 4 years of dashboard development experience using Tableau, MS Power BI or other similar technology. At least years of experience levering SQL for data analysis and performance tuning

• Previous data modeling experience.

• Previous experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive 
  improvement of results and find solutions

• Advanced Excel and PowerPoint skills, proficient in MS Word and AccessAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, volume. 

• Ability to apply concepts of algebra and business statistics.

Preferred Qualifications

• Experience in an agile/scrum environment

• Experience working with Python, R

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$96,200.00 - $144,560.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.