Senior Manager, Client & Market Intelligence

Putting people first, every day
 

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

As the Senior Manager, Client & Market Intelligence, you will lead and manage a high-performing team of research analysts and data scientists. Your mandate is to elevate the firm's market and client insight capabilities to drive business outcomes by integrating various research methodologies with advanced analytics and AI-driven technologies. You will oversee the design, development, and execution of strategic initiatives that support BDO’s strategic direction, business development, market positioning, and innovation programs.
 

This role is ideal for a strategic leader who thrives at the intersection of research, technology, and storytelling — someone who can lead cross-functional teams and translate complex data into actionable insights that drive measurable business outcomes.
 

Key Responsibilities

Team Leadership & Oversight

• Lead, mentor, and grow a team of researchers and data scientists focused on delivering insights into industry trends, client behavior, and economic shifts.
• Provide strategic direction and quality oversight for all client and market intelligence deliverables, ensuring alignment with business objectives.
• Foster a culture of collaboration, innovation, and continuous improvement.
   

Strategic Insight & Innovation

• Oversee the integration of advanced analytics, machine learning, and AI applications into market intelligence initiatives.
• Collaborate with executive leadership, industry teams, marketing, and service lines to identify knowledge gaps and insight needs, and deliver tailored solutions.
• Drive the adoption of tools and platforms that modernize how insights are packaged, visualized, and communicated (e.g., PowerBI, Tableau).
   

Program Development & Delivery

• Lead the design and implementation of strategic research programs and analytics initiatives that support growth, client acquisition, and competitive positioning.
• Support innovation programs by identifying opportunities for automation, predictive insights, and AI-enabled decision support tools.
   

Collaboration & Stakeholder Management

• Act as a senior liaison between the Client & Market Intelligence team and internal business units, ensuring relevance and impact of insights delivered.
• Present insights and recommendations to senior stakeholders in a clear, compelling, and actionable manner.
• Manage expectations, timelines, and deliverables across multiple projects and stakeholders.
   

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; the client describes you as positive, professional, and delivering high-quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Experience, Skills & Qualifications

• Bachelor’s or Master’s degree in Business, Economics, Data Science, Marketing, or related field.
• 7+ years of experience in research, analytics, strategy, or market intelligence roles — with at least 2+ years in a leadership capacity.
• Strong understanding of both traditional research methods and modern data science techniques (e.g., statistical modeling, machine learning).
• Proficiency in data visualization platforms (PowerBI, Tableau) and analysis tools (Python, R, SQL, Excel).
• Proven ability to manage cross-functional teams and deliver complex projects on time.
• Exceptional written and verbal communication skills, with a talent for simplifying complex data into compelling narratives.
• Deep understanding of the Canadian market and macroeconomic trends; professional services experience is an asset.
• Bilingual (French/English) is considered a strong asset.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. 

Our firm is committed to providing an environment where you can be successful in the following ways: 

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. 

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. 

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page. 

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above