Lead NLP Engineer

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

We are seeking an innovative LLM Engineer Lead / NLP Engineer Lead to join our Big Data and AI Team. In this role, you will be at the forefront of implementing state-of-the-art Large Language Models (LLMs) for a range of applications, from understanding to generation tasks. Your work will directly contribute to integrating advanced AI capabilities into our products and services, enhancing user experience, and driving business value.

•    Design and implement Large Language Models for a variety of NLP tasks such as text classification, entity recognition, and question answering
•    Integrate LLMs into existing and new products, ensuring they enhance functionality and user experience
•    Manage and optimize the infrastructure required for the data-intensive processes of training, fine-tuning, and deploying LLMs
•    Monitor and assess LLM performance in production environments, identifying and resolving issues to maintain high standards of reliability and efficiency
•    Work closely with data engineers to ensure a smooth data pipeline for model training and inference
•    Collaborate with product teams to understand requirements and deliver AI features that align with business goals
•    Stay abreast of the latest developments in NLP and machine learning, and incorporate cutting-edge research and techniques into our systems
•    Document the development process, architecture, and standard operating procedures for knowledge sharing and future reference
•    Presenting the results  to  technical and non- technical audiences

Who you are

•    Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Computational Linguistics, or a related field. PHD degree will be a plus.
•    6+ years experience in developing, implementing and maintaining NLP products
•    Proficiency in designing, training, and fine-tuning machine learning models, particularly in the context of NLP, using frameworks such as TensorFlow and PyTorch.
•    Expertise in working with state-of-the-art deep learning architectures for NLP,such as Transformer models(BERT,GPT), recurrent neural networks (RNNs), and convolutional neural networks
•    Proficiency with LLM frameworks such as Transformers from Hugging Face.
•    Strong understanding of Word embeddings, contextual embeddings (e.g. Word2Vec, GloVe, ELMo), and pre-trained language models (e.g., BERT, RoBERTa)
•    Solid experience with NLP tasks including but not limited to text classification, entity recognition, sentiment analysis, and question answering
•    Strong software engineering background, with proficiency in programming languages like Python
•    Experience with deploying scalable AI systems in production environments
•    Excellent communication skills, with the ability to present technical results to non-technical audiences
•    Ability to guide junior nlp engineers in their skill sets, motivate them, and build the company’s foundation for future growth

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We like to keep them flexible:

•    Vflexy: Flexible Benefits Program 
•    Hybrid working kit
•    Ergonomic kit allowance 
•    Digital meal voucher
•    Flexible transportation allowance.
•    Employee assistance hotline & counselling
•    Comprehensive and flexible private health insurance
•    Discounted price deals for wide range of products & services 

Plus, plenty more to enjoy!

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Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.