Data Science Operations Analyst

At Rockstar Games, we create world-class entertainment experiences. 

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar Games is on the lookout for a passionate Data Science Operations hire with strong process monitoring and problem-solving skills who possesses a passion for both games and big data. This is a full-time, in-office position based out of Rockstar’s large game development studio in Bangalore, India. 

WHAT WE DO

• The Rockstar Analytics team provides insights and actionable results to a wide variety of stakeholders across the organization in support of their decision making. 
• We partner with multiple departments across the company, leveraging analytics to measure and improve on the success and health of our games. 
• We collaborate as a global team to develop cutting-edge data pipelines, data products, data models, reports, analyses, and machine learning applications. 
• The Data Science Operations vertical within the Analytics team ensures seamless execution of scheduled ML and data model process. 
• We design, build, and maintain the critical alerting and investigation tools of Rockstar’s Analytics data platform. 
• We work alongside an expanding team of innovative Data Scientists and Engineers to directly impact Rockstar’s future. 

RESPONSIBILITIES

• Collaborate with data scientists and engineers to understand process flows and business needs. Design and implement standardized alerts and runbooks to streamline issue identification and resolution. 
• Partner with Data Integrity and Data Governance teams to monitor the health and success of our ongoing processes. Create both manual and automated processes to ensure that we are meeting our Data Contracts. 
• Establish a framework for monitoring and reviewing data model and ML model processes to ensure they are aligned with our best practices for efficiency, organization, and access.
• Provide technical expertise for the data science team to utilize APIs, automation, and other technologies to improve and streamline our workflows. 
• Provide Level 1 support for urgent issues or outages during regular work hours. Conduct root cause analysis, create Correction of Errors documents, and ensure seamless handovers to US/UK time zone teams for unresolved critical issues. 

QUALIFICATIONS

• Bachelor’s degree in a relevant field (e.g. Data Analytics, Computer Science, Mathematics, Business, or related). 
• 3 – 5 years of experience in analytics, data operations, ML operations, etc. 
• Proficiency in SQL, Python, and Tableau. 
• Hands-on experience with cloud data platforms, Databricks and Snowflake preferred. 
• Experience with cloud data platforms, particularly Databricks and Snowflake is preferred. 

SKILLS

• Excellent written and verbal communication skills, with a focus on technical documentation. 
• Strong organizational and problem-solving skills. 
• Self - motivated and autonomous with an entrepreneurial mindset to drive innovation. 
• Passion for Rockstar Games and our titles. 

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Working experience with PySpark  
• Working experience with Github  
• Experience using tools such as Grafana and Nagios to monitor systems, metrics, and create dashboards 
• Familiarity with building and supporting process alerting at an Enterprise scale  

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

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