OPS-BM / Business Management

Head of Performance Management- Operations - Executive Director

Company Overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates, and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Performance Management

The Performance Management Function develops a coordinated approach across Business, Operations and Technology to best meet the demands of the Wholesale Operations group. The Performance Management function helps to drive strategic change across the organization by sourcing and providing high quality quantitative and qualitative data to inform all levels of the Operations and those in other divisions.

Role Description / Areas of responsibility:

This role will work closely with the Global Head of Performance Management and Global Head of Wholesale Operations -

Performance Management

• Drive improvements relating to measurement of performance measures ensure all areas are captured and reported.
• Perform trend and root cause analysis of performance measures, to drive enhancements and improve the controls / efficiency.
• Represent performance management in relevant meetings with stakeholders to discuss projects, issues and outstanding items.

Change Management

• Oversee the execution of projects using both Agile and Waterfall methodologies, ensuring timely delivery and adherence to quality standards.
• Partner with local and global stakeholders to prioritize initiatives and balance resources across diverse pool of projects.

• Lead teams in developing and managing robust reporting and analytics frameworks to provide actionable insights to senior leadership.
• Promote the use of data-driven decision-making to support organizational objectives.

Other Coordination & Governance Activities

• Candidate should be able to understand a set of concepts and translate this into materials that articulate a clear message with supporting arguments and data sets.
• Prepare presentation materials ready to be consumed by senior operations executive management and other senior management.
• Assist in the coordination of workshops.  Liaison with participants, gathering and preparation of relevant materials, coordination of logistics.

Management

• Develop strong working relationships with global functional service leads and IT partners.
• Further develop the Performance Management function in Powai and manage the evolving team. 
• Partner with the existing Regional Heads of Performance Management help drive forward the global agenda.

Mentor junior staff on best practices regarding project management tools

Skills, experience, qualifications / knowledge required:

• The ideal candidate will have a strong background in Data Analytics, Data Science, Data Quality & Governance, Model Creation, Data Mining concepts and practical applications.
• The candidate should have proficient understanding of business intelligence tools and apply strategic thought process in creation and designing of new age solutions.
• Candidate should have proven track record of delivering data-driven insights that impact business decisions while collaborating with stakeholders to identify business needs and translate them into analytical solutions.
• More importantly, candidate should stay current with industry trends and emerging technologies in BI and analytics and provide insights and recommendations to senior management based on data analysis.
• Strong understanding of Operations in a large multinational financial services firm.
• Proven track record of developing, maintaining strong trust-based relationships with a variety of managers, large teams, and key decision-making stakeholders.
• Must be collaborative, strategic, and energetic in their day to day.
• Must demonstrate a high degree of confidentiality, sensitivity, excellent judgement and attention to detail.
• Very strong time management and organizational skills
• Ability to set priorities and manage multiple projects, and competing requests simultaneously.
• Innovative mind-set, with the desire to challenge the status quo and drive forward change.
• Strong verbal and written communication skills including presentations and speaking points.
• Desire to build strong business acumen and presentation skills.

Must have:

• Expert knowledge and application of BI tools such as Alteryx, Power BI, Snowflake, JIRA, Confluence and Python
• Experience with cloud-based BI solutions, knowledge of machine learning and predictive analytics is must.