Data Management Manager

Locations: This role will require a 3-day hybrid on-site work schedule in one of our primary Citizens hubs including: Johnston, RI or Westwood, MA.

Role Overview: The Data Management Manager is responsible for overseeing the organization's data management processes and ensuring data integrity, availability, and security for defined data domains, in this case Consumer Lending. This role involves managing a team of data management professionals and collaborating with other departments to support data-related initiatives.

Primary Responsibilities:

• Setting Standards and Governance: Establish enterprise-wide standards for data management, including metadata, master data, and policy management for the Consumer Lending data domain.
• Data Quality and Security: Ensure data quality, consistency, and security across all Consumer Lending systems and databases.
• Data Storage Management: Oversee data storage, backup, and recovery processes for Consumer Lending domain in AWS DataLake.
• Industry Trends: Stay updated on industry trends and best practices.

Skills Required:

• Data Analysis: Analyze data, highlight trends, and provide recommendations using tools like SQL, Python, DBeaver, and Starburst.
• Programming and Scripting: Develop code to query data sets using languages such as JavaScript, HTML, SQL, and Python.
• Data Gathering and Reporting: Collect and report data using various tools and techniques.
• Business Data Analysis: Analyze business data to support strategic decisions.
• Data Architecture: Design and implement frameworks for data strategy.
• Data Governance: Ensure high data quality for the Consumer Lending Data Domain throughout the data lifecycle.
• Data Modeling: Suggest appropriate data models to ensure efficient data use.
• Technical Writing: Document technical information adhering to company standards.
• Data Quality: Develop quality assurance methods and ensure data is fit for use.

Capabilities:

• Critical Thinking: Make inferences on complex problems and see the bigger picture.
• Optimizing People Productivity: Identify barriers to productivity and find solutions.
• Industry Insight: Stay aware of current trends and policies within the industry.
• Agility: Adapt to changing situations and make quick decisions.
• Innovation: Encourage creative thinking and novel solutions.
• Business Savvy: Lead strategic decisions and identify opportunities and risks.
• Empowering Others: Create an environment of open communication and delegation.
• Customer-Centricity: Build effective relationships with customers.
• Valuing Diversity and Inclusion: Demonstrate knowledge of diversity and inclusion policies.

Experience and Skills:

• 10 or more years of experience in data management or related roles, preferably in a data or advanced analytics capacity.
• Strong understanding of data management, analytics, and product development methodologies.
• Strong technical literacy in order to drive modern and nimble delivery (i.e., SQL, Python, AWS, etc.).
• Experience with Agile development practices and tools.
• Excellent communication, collaboration, and stakeholder management skills.
• Ability to prioritize and manage multiple projects in a fast-paced environment.

Education and Certifications:

• Bachelor's degree in Computer Science, Data Science, Investments and/or Finance, or related field. Master's degree in similar fields strongly preferred.
• Master's work in Investment and/or Financial disciplines a plus.

Hours & Work Schedule:

• Hours per Week: 40 [3 Days per week in office minimum]
• Work Schedule: Monday - Friday

Pay Transparency

The salary range for this position is $175,000 - $205,000 per year  plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

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Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.