Business Support Data Analyst

Job Description:

Job Title: Business Support data Analyst
Location: Springfield, MO.
Department: Client Financial Services
Employment Type: Full-time
Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

Incumbent prepares and maintains complex reports assisting the Revenue Cycle teams in managing the accounts receivable (AR).  This position requires strong technical and critical thinking skills with a strong focus on customer service, innovation, and the delivery of the highest quality work product.

The Business Support Data Analyst position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Analyze and resolve insurance credit balances in accounts receivable
•  Assess and resolve client payment credit balances
•  Review medical records to ensure claims compliance with federal healthcare requirements
•  Identify and report abnormal billing patterns
•  Assist in compliance audits for potential overpayments
•  Present findings on diagnosis and procedure codes
•  Resolve and resubmit or appeal claims
•  Identify and resolve account discrepancies
•  Handle account inquiries and issues
•  Process check refund requests
•  Monitor voided claims and recoupment
•  Utilize insurance websites and provider portals
•  Work in multiple electronic health (EHR) systems

Knowledge, Skills, and Abilities:

• Experience in report generation, data collection systems and analysis
• Experience with SQL, Excel, Tableau, Crystal or similar business analytic programs.
• Strong analytical, communication and organization skills and the ability to work effectively with other leaders to achieve business objectives is required

Experience and Education Qualifications:

• Bachelor’s degree preferred.

      AND

• Two years Revenue Cycle operations experience in finance, decision support, or related financial analysis background.

OR

• Four years revenue cycle operations experience in similar organization in finance, decision support, or related financial analysis background.
• Certification through AAHAM, AHIMA and/or HFMA preferred.
• Certified Professional Coder preferred.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.