Staff Site Reliability Engineer

Matillion is The Data Productivity Cloud.
We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data. 
We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.
With offices in the UK, US and Spain, we are now thrilled to announce the opening of our new office in Hyderabad, India. This marks an exciting milestone in our global expansion, and we are now looking for talented professionals to join us as part of our founding team.
Role ScopeWe are now looking to add a Staff Site Reliability Engineer to #TeamGreen. This role can be based out of our Hybridad Office.
Matillion is built around small development teams with responsibility for specific themes and initiatives. The Staff Site Reliability Engineer will be in the core & observability team which owns the operation and efficiency of our cloud platforms and services. The team is responsible for designing and implementing our cloud infrastructure, service reliability, service deployments, service observability and monitoring of Matillion products.

What you will be doing

• Site Reliability Engineering
• Lead designs of major software components, systems, and features to improve the availability, scalability, latency, and efficiency of Matillion’s services.
• Lead sustainable incident response, blameless postmortems, and production improvements that result in direct business opportunities for Matillion.
• Provide guidance to other team members on managing end-to-end availability and performance of critical services, on building automation to prevent problem recurrence, and on building automated responses for non-exceptional service conditions.
• Mentor and train other team members on design techniques and coding standards, and to cultivate innovation and collaboration across multiple teams.
• Manage individual projects priorities, deadlines, and deliverables.

What we are looking for

• Essential Skills
• Passion for performance, observability, availability, scalability and security.
• Have previous experience of large scale web operations in a public cloud environment.
• Be competent in Ruby, Go, Java, Python or an equivalent programming language
• Have worked with some of the following key technologies: Prometheus, Grafana, Elasticsearch, Logstash, Kibana, OpenTelemetry, Micrometer, New Relic, Data Dog
• Be experienced with cloudformation, terraform and any other infrastructure-as-code technologies.
• Have a solid understanding of networking systems and protocols
• Be confident in your ability to own and deliver projects and issues to resolution using Agile methodologies and demonstrate a definite bias for action and focus on results
• Be an excellent communicator and cross-team collaborator
• Strive for personal excellence through continuous development and by keeping current with developments and offerings in the observability field
• Have a passion for solving problems

Personal Capabilities Required, e.g. skills, attitude, strengths

• Inquisitiveness- digging into problems and solutions to understand the underlying technology
• Autonomy - ability to work on a task and solve problems independently 
• Motivation - sets personal challenges and constantly looking to stretch themselves
• Problem solving - recognition of problems and recasting difficult-to-solve problems in order to find unique and innovative solutions
• Integrity - honest and transparent in dealing, open to voice and accept criticism, is trustworthy and builds credibility through actions
• Detail focussed - pays attention to the details and can make a conscious effort to understand causes instead of just the effects
• Big picture aware - understands the scope and impact of a problem or solution

Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities. 
Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:
- Company Equity - 27 days paid time off- 12 days of Company Holiday- 5 days paid volunteering leave- Group Mediclaim (GMC)- Enhanced parental leave policies- MacBook Pro- Access to various tools to aid your career development
More about MatillionThousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. 
With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.
We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms. 
We are dual headquartered in Manchester, UK and Denver, Colorado.
We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email talent@matillion.com.
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.