Senior Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role
This role is for a PM for Routing Platform in Braintree Card Payments Team. We are looking for candidates who have worked on data products and have experience leading ML teams. In this role you will be working with sales, engineering, finance and analytics to build a smart routing platform to route transactions based on approval rate and costs. 

Meet Our Team 

We are the Optimized Debit Routing payment processing team in Braintree. Our team has developed debit payments in the US market, and we route and process more than 1M trxns daily.

Job Description:

Your way to impact  

This role is for a PM for Routing Platform in Braintree Card Payments Team. We are looking for candidates who have worked on data products and have experience leading ML teams. In this role you will be working with sales, engineering, finance and analytics to build a smart routing platform to route transactions based on approval rate and costs. 

How the role fits within the wider organization + how the role/org service our customers.

In this role you will interact with enterprise merchants and sales/ accounts teams for use-case discovery and partner with engineering, and analytics to identify training data, build, deploy and maintain ML models 

 

Your Day to Day: 

• Lead team to build, deploy and improvise ML models for payment transaction routing 

• A/B test model against rule-based routing for different target segments 

• Own metrics like TE savings for merchants and Braintree, and Approval Rate for the debit product portfolio 

• Partner with engineering and analytics for training, test and validation of models 

• Update model based on pricing changes of payment networks 

• Identifying goals and metrics to drive prioritization and timely delivery of products and experiments 

• Working closely with development teams in an agile environment  

• Identify additional use-cases and features to lower transactions costs and boost approval rates 

 

What do you need to bring: 

• 6+ years of Product management experience, Experience from Payments background. A complete understanding of machine learning concepts, machine learning models, and algorithms 

• Complete understanding of various machine learning branches, such as supervised learning, unsupervised learning, federated learning, active learning, reinforcement learning, transfer learning, multi-task learning, and meta-learning 

• Consistent ability to remain user-centric at all times by focusing on customer needs and ability to ask the right questions about any idea using ML knowledge 

• Good understanding of various mathematical and statistical concepts such as regression and data science and machine learning lifecycles 

• Excellent quantitative skills, along with strong analytical skills 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.