(USA) Staff, Data Scientist Customer Care

Position Summary...

We are seeking a highly skilled and innovative Staff Data Scientist to join the Walmart Care Team. The ideal candidate will have a strong background in data science, machine learning, and AI, with a proven track record of leveraging advanced analytical techniques to drive business results. This role is critical in transforming data into actionable insights, developing predictive models, and enhancing decision-making processes across the organization.

What you'll do...

Key Responsibilities:

• Advanced Analytical Techniques: Utilize advanced analytical techniques, including machine learning and AI, to predict trends and behavior patterns, deliver impactful data insights that drive business results.
• Model Development: Lead the development and implementation of AI and machine learning models to solve complex business problems, improve operational efficiency, and enhance decision-making processes.
• Emerging Technologies: Leverage emerging technologies to optimize data analytics processes, improve data reliability, and enhance the precision of predictive models (such as customer contact volume forecasting) , directly affecting business outcomes.
• Data-Driven Transformation: Drive the transformation of the organization into a data-driven entity by integrating advanced analytics into business processes and strategies, thereby enhancing business performance and growth.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to integrate advanced analytical techniques into everyday operations, promoting a culture of innovation and continuous improvement that directly impacts business results.
• Innovation and Advancement: Stay abreast of the latest advancements in AI and machine learning, ensuring the organization remains at the forefront of data science innovation, and leveraging these advancements for business success.
• Strategic Decision-Making: Play a key role in strategic business decisions by providing data-led insights, contributing to the company's overall direction and growth.
• Impact Measurement: Develop and implement mechanisms for measuring the impact and effectiveness of data science initiatives on business operations and outcomes.

Preferred Qualifications:

• Education: Advanced degree in Data Science, Computer Science, Mathematics, or a related field with specialization in AI or machine learning.
• Experience: Proven experience in leveraging advanced analytical techniques in a data science role.
• Skills:
  • Proficient in modern AI tools and platforms, with a strong understanding of machine learning algorithms and statistical modeling.
  • Experience in driving a data-driven culture within an organization, with the ability to translate complex data insights into actionable business strategies.
  • Demonstrated ability to stay up-to-date with the latest advancements in AI, machine learning, and data science.
  • Strong technical skills with the ability to lead transformational change within an organization, leveraging advanced technology.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

 

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 2 years' experience in an analytics related field. Option 3: 6 years' experience in an analytics or related field

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America