Business Insight Analyst

Company Description

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

Job Description

We are looking for a Business Insight Analyst to join our Ancillaries & Strategy team in Chiasso. This is a great opportunity to apply your analytical skills and contribute to improving business performance through data-driven insights.

The candidate will be primarily involved in the Ancillaries area, focusing on pricing strategies, customer segmentation, and market behavior analysis. The role involves supporting development teams with data and insights, helping to shape product roadmaps and enhance the group’s digital assets.

The candidate will also have the opportunity to present findings to senior management, gaining valuable exposure to strategic decision-making and C-level stakeholders.

The job in brief:

Job Title -  Business Insight Analyst

Working model -   Chiasso, hybrid

Team -  you will join the Ancillaries & Strategy team within the Operations - Platform department.

Level - Professional

Location -  Chiasso

Contract -  Permanent, full time (36 h/week)

What your impact will be

• Analyzing big data, determining customer trends and delivering insight to drive business performance
• Closely partner with Product team, driving decision making and strategy with data and analytical insight
• Executing multiple projects across teams to successfully achieve specific goals and objectives
• Implementing strategies and defining models to accelerate and optimize revenue growth

Qualifications

Your expertise:

• 1-3 years of experience in Data/Business analyst role in a fast-paced environment
• Proven experience of delivering value thanks to data-driven analysis
• Excellent knowledge of Excel and SQL programming language
• Fluency in English both written and verbal
• Ability to influence decision-makers through presentation of analysis

Desirable:

• Familiarity with digital and e-commerce business
• Previous experience in the travel industry

Additional Information

Perks of working with us:

How we work together:

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

- Shorter working week (36h as full time), with a half working day on Fridays

- Flexible start and end of the working day

- Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together:

- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.

- Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content.

Other perks:

- 2 paid days off per year for volunteering purposes

- Occasional social events to foster connections among colleagues

- Travel industry discounts and flash exclusive staff fares

- We support our employees through life's significant moments with leave options (e.g. parental responsibilities, marriages, bereavements, relocations, etc.)

Wish you were here? We do, too!

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager)

- Offline Tech test

- 2nd interview (Manager + team member): Test review

- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.