AI Analytics & Business Strategy Intern

At Instawork, our mission is to create meaningful economic opportunities for local businesses and skilled hourly professionals in communities around the world. We're building the leading AI-powered labor marketplace—and we're looking for exceptional talent to help us scale quickly and make an even greater impact. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re transforming the way the world works.

This internship provides an opportunity to work at the intersection of AI, analytics, and business strategy. The intern will support Instawork's Business Operations team to leverage generative AI to drive innovation in business intelligence and strategy, with a focus on automation, efficiency, and extracting deeper insights from structured and unstructured data.

What You’ll Do:

• Assist with experimenting and augmenting generative AI capabilities to: 

1. Design flexible pipelines to analyze unstructured qualitative data at scale (customer feedback, support tickets, etc.) 
2. Create interactive, AI-powered dashboards that dynamically visualize key metrics
3. Build diagnostic systems that automatically detect anomalies in important metrics and provide potential root cause analysis

• Drive the success of our Partner acquisition efforts to develop tools and reporting frameworks with our Go-To-Market team, e.g.:

1. Leverage AI to improve a sales lead generation engine via data enrichment, workflow automation, and lead tracking tools
2. Codify learnings into a scalable playbook for our GTM stakeholders
3. Collaborate with cross-functional teams to support operational growth initiatives and contribute to process improvement and efficiency

Who You Are:

• Passion for innovation and a commitment to staying updated on the latest advancements in AI technologies and tools
• Detail-oriented with a strong passion for problem-solving
• Curious mindset with willingness to experiment with new ideas and implement practical solutions
• Algorithmic problem-solving experience and proficiency in at least one programming language
• Strong SQL proficiency and an understanding of basic statistical methods
• Experience building data visualizations and dashboards using BI tools (e.g., Mode, Tableau) or scripting languages (e.g., Python, R)
• Effective communication skills and ability to explain technical concepts to diverse audiences
• Collaborative approach and ability to work well in cross-functional teams

Preferred Skills:

• Strong foundation in Computer Science fundamentals preferred
• Familiarity with advanced analytics techniques and machine learning algorithms preferred

Relevant skills can be demonstrated through coursework, personal projects, hackathons, or prior work experience.

For CA based applicants:

• The pay range for this position is $40-$44 hourly.

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Instawork's Values:

• Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
• Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
• Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.
• Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.

About Instawork

Founded in 2015, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada. 

At Instawork, we constantly evaluate how to build an optimal work environment for success. Currently we operate on a hybrid model, but we remain open to adapting our policies to meet the needs of our evolving business and team dynamics. As we continue to grow, we're seeking candidates who are excited about contributing to our in-person culture and open to the idea of working in-office up to 5 days a week.

For more information visit www.instawork.com

We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. 

To learn more about our company values, please visit: https://info.instawork.com/about

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