GenO CSS Junior Consultant

Job Description

• Customer Success Services (CSS) is a unit within Oracle that enables long term advanced support relationships with many of Oracle's largest customers.
• A Technical consultant provide support in the continuous operational improvement of Oracle environments.
• Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management and use of Oracle technologies.
• Click here for more information about CSS

What you’ll bring 

• Bachelor’s degree or up to 2 years of relevant experience.
• Technical aptitude with an interest in cloud technologies (Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security, Terraform, and Oracle Cloud infrastructure) and programming (Python).
• Enthusiasm and dedication to tech hobbies is valued. (E.g. website development, hobby programming, developing an APP, and self-driven exploration of technology and cloud computing (Oracle, Amazon, Azure, Google)
• Fluency in English with strong communication skills.
• Openness to innovation and new challenges.
• Adaptability and confidence in navigating change.
• Proactive, results-driven mindset.
• Resilience and ability to work under pressure.
• Strong organization, negotiation, and planning skills.
• High energy, with a positive and engaging approach.
• Team-oriented with a passion for achieving both individual and group goals.
• Critical thinker with problem-solving skills.
• Passion for customer success

What we’ll give you 

• Investment in your professional development with access to Oracle’s network of experts.
• A fun, flexible work environment for a great work-life balance.
• An inclusive, multicultural community that values fresh perspectives.
• A buddy program with a senior expert for guidance.
• Clear career progression based on performance and development.
• Exposure to diverse customers across multiple 

Career Level - IC1

What you will do:

• Learn from experts and contribute to customer success using Oracle’s global network.
• Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs
• Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
• Stay updated on innovations through Oracle’s tools and resources.
• Collaborate on customer projects with Oracle experts and leaders.
• Understand client needs and align them with Oracle solutions.
• Build and maintain long-term customer relationships with CSS.
• Solve problems with guidance while applying Oracle policies.
• Manage time effectively
• Communicate technical concepts clearly; Oracle product knowledge is a plus.
• Maintain a professional demeanor.
• Be available for scheduled out-of-hours operations when required.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. 

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.